Boot Failure after Windows Defender Offline

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  1. Posts : 8
    Windows 7 Home Premium 64bit
       #1

    Boot Failure after Windows Defender Offline


    Got the Alureon.a trojan/rootkit. Downloaded the Windows Defender Offline and ran it successfully, but now I can not get past the "Verifying DMI pool data....".

    I've read countless posts about doing F8 or F10 to go into Advanced Boot Options, but neither of those respond. So I can not change the /NOEXECUTE=OPTIN.

    Only things I can go into are the Boot Menu (F12) and BIOS Setup (Del). I've tried every possible combo of Alt+F10, Ctrl+F8, etc. to no avail. Hitting (ESC) to go into Safe Mode option does not work either. Nor vigorously tapping of F8 or F10.

    Any suggestions on how to get to the Advanced Boot Menu?

    Thank you in advance.
      My Computer


  2. Posts : 6,292
    Windows 7 64 Bit Home Premium SP1
       #2

    Actually I would suggest booting from a W7 installation DVD and running Startup Repair in your case.

    Startup Repair

    Startup Repair - Run 3 Separate Times
      My Computer


  3. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    There is no Installation DVD, comps don't come with them anymore it would seem. I do have the recovery DVD's that I made, but when running the repair, it gives an application error during disc 3.

    NAPP_KM:NAPP7.exe. Application Error
    The exception unknown software exception (0xc000000d)
    occurred in the application at location 0x10054162

    It happens every time I've tried recovery.
      My Computer


  4. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #4

    NAPP_KM:NAPP7.exe is some acre recovery partition stuff. Are you trying to go back to "factory settings"? WIN7 partition is deleted already?
      My Computer


  5. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #5

    jafoster said:
    There is no Installation DVD, comps don't come with them anymore it would seem. I do have the recovery DVD's that I made, but when running the repair, it gives an application error during disc 3.

    NAPP_KM:NAPP7.exe. Application Error
    The exception unknown software exception (0xc000000d)
    occurred in the application at location 0x10054162

    It happens every time I've tried recovery.
    From what computer are you posting messages? Is it also win7 x64 as the sick machine?
      My Computer


  6. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #6

    jafoster said:
    There is no Installation DVD, comps don't come with them anymore it would seem. I do have the recovery DVD's that I made, but when running the repair, it gives an application error during disc 3.

    NAPP_KM:NAPP7.exe. Application Error
    The exception unknown software exception (0xc000000d)
    occurred in the application at location 0x10054162

    It happens every time I've tried recovery.
    So even recovery from recover partition fails(?) It already did a lot I assume(?) How long was it busy? Any idea if it already formatted or recreated partitions?
      My Computer


  7. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Kaktussoft said:
    NAPP_KM:NAPP7.exe is some acre recovery partition stuff. Are you trying to go back to "factory settings"? WIN7 partition is deleted already?

    Trying to avoid a complete "factory settings" install where I lose all of my work.

    Comp I am on right now is an older XP that is a roommates. It has little more functionality than to get online.

    Doing the recovery partition has failed 6 times at the same point. Once disc 3 of recovery is in, it only takes about 5 min before the Error occurs. No idea if it reformatted or recreated partitions, but it still hangs up on the Verifying DMI if I don't go into boot menu.
      My Computer


  8. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #8

    Boot from system repair disk and do a "startup repair"
    Startup Repair
      My Computer


  9. Posts : 8
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Kaktussoft said:
    Boot from system repair disk and do a "startup repair"
    Startup Repair
    That's what I've been doing and getting the NAPP_KM:NAPP7.exe. Application Error every time.
      My Computer


  10. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #10

    jafoster said:
    Kaktussoft said:
    Boot from system repair disk and do a "startup repair"
    Startup Repair
    That's what I've been doing and getting the NAPP_KM:NAPP7.exe. Application Error every time.
    Did you read the tutorial??? NAPP_KM:NAPP7.exe isn't part of it at all
      My Computer


 
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