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Windows 7: i need help with fixing "windows has detected a hard disk problem".

17 Aug 2012   #1
iSaleh

Windows 7 Ultimate x64
 
 
i need help with fixing "windows has detected a hard disk problem".

hello

i have bought a new computer recently and today i got this error message (i think the error is quite famous i will provide a photo if needed) and i have been trying to fix with no luck here is the situation so far.

1) i got the error after updating (it poped up after restarting the computer) the driver for my nvidia graphics card (not sure if this is important) .

2) i've searched around and i couldn't tell if this is a legitimate error or just maleware .

3) i ran check disk and no bad sectors were found .

4) i ran malwarebytes and it didn't find anything.

5) i ran superantispyware and it found and cleaned some threats .

6) i ran seaTools and the drive passed the fix all function .

i have done a complete back up just in case.

how do i fix this problem ?

please inform me if any information is needed and i will provide it ASAP.

i apologize for the long post.

Thank You


My System SpecsSystem Spec
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17 Aug 2012   #2
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

If you have made a backup image of your drive - you have done the best thing, just in case.

Are you still getting the message?
My System SpecsSystem Spec
17 Aug 2012   #3
iSaleh

Windows 7 Ultimate x64
 
 

thank you SIW2 for the reply.
i am creating a drive image at the moment.
and yes i still get the error message.
My System SpecsSystem Spec
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17 Aug 2012   #4
OldMX

Microsoft Windows 10 Professional
 
 

Post a screenshot of Crystal DiskInfo showing decimal values.
My System SpecsSystem Spec
17 Aug 2012   #5
iSaleh

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by OldMX View Post
Post a screenshot of Crystal DiskInfo showing decimal values.
thanks OldMX for the reply
not sure if i did this right :

[IMG]http://s11.**************/bh1u5yzur/diskinfo_result.png[/IMG]
My System SpecsSystem Spec
Reply

 i need help with fixing "windows has detected a hard disk problem".




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