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Windows 7: asus & tigerdirect says I have integrated bluetooth. I can't find it

18 Aug 2012   #1

Windows 7 Home 64bit
 
 
asus & tigerdirect says I have integrated bluetooth. I can't find it

Bought the computer from tigerdirect today, Asus K55-DB71-CA.
Here's the site from asus:
ASUS - Notebooks- ASUS K55A



Here's the site from tigerdirect:
Buy the ASUS 15.6 Core i7 500GB HDD Laptop at TigerDirect.ca

They both say I have bluetooth integrated. However it's not in my control panel, I can't find it in my device driver... What's going on?? I don't see a bluetooth activate key or button that I can press, no bluetooth light...
Please please help out thank you.
My System SpecsSystem Spec

18 Aug 2012   #2

Windows 7 Home Premium 64 bit
Illinois
 
 

I'm not sure if it's enabled by default.
You may have to enter the BIOS and enable it.
My System SpecsSystem Spec
18 Aug 2012   #3

Windows 7 Home Premium 64 bit. SP-1
Northern Ohio
 
 

What are you trying to install on your computer that requires bluetooth?
It should show up when its needed. Bluetooth is in the bios that allows you to use bluetooth (in my case mouse and keyboard) if you have something that needs it. It's kind of like a driver, you don't see it until you need it. It sit and does nothing until then.
My System SpecsSystem Spec
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18 Aug 2012   #4

Windows 7 Pro 64 SP1
East Bay Area, CA
 
 

From your manual...
Attached Thumbnails
asus & tigerdirect says I have integrated bluetooth. I can't find it-capture.jpg  
My System SpecsSystem Spec
18 Aug 2012   #5

Windows 7 Home 64bit
 
 

If it's disabled from my bios will control panel show it? Cuz right now it doesn't and the hotkey for bluetooth doesn't work. Ya derekimo I saw that. I am never sure what selected models Asus meant... When I pressed the hotkey all I have is disable/enable wifi... Did tigerdirect cheap out on me or somethin? Cuz it says so on their website.
My System SpecsSystem Spec
18 Aug 2012   #6

Windows 7 Pro 64 SP1
East Bay Area, CA
 
 

Look in device manager, under network adapters.
My System SpecsSystem Spec
18 Aug 2012   #7

Windows 7 Home 64bit
 
 

atheros ar9485 wireless network adapter
realtek PCIe GBE Family Controller
My System SpecsSystem Spec
18 Aug 2012   #8

Windows 7 Pro 64 SP1
East Bay Area, CA
 
 

Maybe you need the Atheros bluetooth driver on the downloads page.
My System SpecsSystem Spec
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