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Windows 7: Printer not functioning correctly on new HP Pavilion g7 Notebook.

20 Aug 2012   #1

Windows 7 Home Premium x64 Service Pack 1
 
 
Printer not functioning correctly on new HP Pavilion g7 Notebook.

Hey

After I got my new laptop, my mom had wanted to print a few things off of some websites. After the installation of my Printer (HP Officejet V40) onto my new laptop (HP Pavilion g7-2010nr Notebook PC), I tried printing those things. But there were always problems with each of the printing attempts.

1. There was always an error in the Printing Queue that didn't let me print anything.
2. When I printed off of Google Chrome, one or more of the pages would be skipped unless it was the last line or so at the bottom.
3. The sites don't print out correctly sometimes or the printer stops suddenly after 1-2 pages
4. At the end sometimes it just randomly ejects a blank sheet.

I've tried using the troubleshooter and it says it is fixed, but the errors keep happening. I don't know if I should get a new printer or not..because school is in 2 weeks for me and I need a printer.

My System SpecsSystem Spec
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20 Aug 2012   #2

Windows 7, 64 bit Home SP1, Win 8.1.1 Pro 64 bit
 
 

See This post, many have the same/similar problems.

Incomplete print jobs with HP Officejet v40 and Windows 7 - HP Support Forum
My System SpecsSystem Spec
24 Aug 2012   #3

Windows 7 Home Premium x64 Service Pack 1
 
 

I tried the suggestions both gave me and it still has not been resolved.
My System SpecsSystem Spec
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25 Aug 2012   #4

Windows 7 Home Premium 64-bit
 
 

Can you describe better how the printer is connected and how the laptop connects to it i.e is the printer hardwired to a fixed PC and the laptop connects across a network or is the printer wireless and the laptop connects directly to it ?.
My System SpecsSystem Spec
25 Aug 2012   #5

Windows 7 Ultimate 64 bit
 
 

Do you have the right windows OS bit software package/driver downloaded and installed for your laptop?
My System SpecsSystem Spec
25 Aug 2012   #6

Windows 7 Home Premium x64 Service Pack 1
 
 

Quote   Quote: Originally Posted by ibshaw View Post
Can you describe better how the printer is connected and how the laptop connects to it i.e is the printer hardwired to a fixed PC and the laptop connects across a network or is the printer wireless and the laptop connects directly to it ?.
Well. The printer is a printer by itself. It connects to my laptop via usb cable. Not sure if that helps :/

Bash I'm not sure what you mean?
My System SpecsSystem Spec
26 Aug 2012   #7

Windows 7 Ultimate 64 bit
 
 

You have to install the software cd/dvd that came with the printer onto your computer...if not you'll never be able to print. If you don't have the cd/dvd printer disc you can down load it from HP's website.
My System SpecsSystem Spec
26 Aug 2012   #8

Windows 7 Home Premium x64 Service Pack 1
 
 

I think I got it working again! I downloaded the Install Wizard and now my Printer is working great with my new laptop. +1 To you bass
My System SpecsSystem Spec
26 Aug 2012   #9

Windows 7 Ultimate 64 bit
 
 

Glad you got it sorted....job well done....let to print jobs begin....lol.
My System SpecsSystem Spec
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 Printer not functioning correctly on new HP Pavilion g7 Notebook.





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