Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: How do I repair my recovery HDD on my Toshiba Satellite

20 Aug 2012   #1

Windows 7 64bit
 
 
How do I repair my recovery HDD on my Toshiba Satellite

Hello everyone,

I bought a used Lap top off of a former classmate of mine and after using it for about 6 months, I decided to do a complete factory restore on it to clean it up. I do not have any recovery disks so I need to do the factory restore using the HDD.

for some reason I can not run the factory restore. I follow the correct steps (FAQ :: How do I run a System Recovery? :: Support :: Toshiba :: Computers, Laptops/Notebooks, Tablets, Televisions, DVD and Blu-Ray Players, Camcorders, Storage, Accessories, and more) but it will not go into the restore mode. It just beeps and starts windows 7. Is my recovery driver corrupt? How can I repair it?

I have a Toshiba Satillite and it is running Windows 7. I think it might have originally been running Windows XP and the previous owner upgraded to Windows 7. I've lost contact with the guy I bought the lap-top from.

See attached for a screen shot of my drivers.

I hope someone can help me out!!




Thanks,

Ro82




Attached Images
 
My System SpecsSystem Spec
.

20 Aug 2012   #2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

If he upgraded to Windows 7 - the recovery partition would contain XP.

The upgrade proces would likely cause problems with accesing it.

If you need a Windows 7 install disc, you can get the .iso files from links at my digital life.

Just google:

win 7 sp1 iso my digital life

You would need the windows 7 product key. get it from your existing installation , before you reinstall.

You can find that with any number of programs - http://www.nirsoft.net/utils/product_cd_key_viewer.html
My System SpecsSystem Spec
20 Aug 2012   #3

Windows 7 Ultimate 64 bit
 
 

The problem your having is do to the hidden partition is not there/available. It's missing all together. If it was there it would look like this (my laptop).

How do I repair my recovery HDD on my Toshiba Satellite-hard-drive.png

You can order the recovery disc from you laptops manufacturer for a nominal fee. I've order several from HP and Dell for less than $20 each. For the money you can't beat it. You will need to download the drivers or they may send a driver disc with it...Dell does or used to, it's been awhile since I've ordered any for some of my clients.


My System SpecsSystem Spec
.


20 Aug 2012   #4

Windows 7 Ultimate 64 bit
 
 

Ahh...I didn't read the whole post...yep SIW2 is correct. Get the ISO and do a clean install that way...just remember the ISO is bit specific and OS specific...you can't change or upgrade.

Official Windows 7 SP1 ISO from Digital River My Digital Life
My System SpecsSystem Spec
20 Aug 2012   #5

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by SIW2 View Post
If he upgraded to Windows 7 - the recovery partition would contain XP.

The upgrade proces would likely cause problems with accesing it.

If you need a Windows 7 install disc, you can get the .iso files from links at my digital life.

Just google:

win 7 sp1 iso my digital life

You would need the windows 7 product key. get it from your existing installation , before you reinstall.

You can find that with any number of programs - ProduKey - Recover lost product key (CD-Key) of Windows/MS-Office/SQL Server
I ran the ProduKey program and it gives me a Product ID number but for the Product Key it says " Product key was not found"
My System SpecsSystem Spec
20 Aug 2012   #6

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Doesn't sound like a regular upgrade to me.

Maybe it came pre installed?

If that is the case, then you should have the product key on the laptop case ( sometimes under the battery .

It is on a funny looking sticker in very tiny writing.
My System SpecsSystem Spec
20 Aug 2012   #7

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by SIW2 View Post
Doesn't sound like a regular upgrade to me.

Maybe it came pre installed?

If that is the case, then you should have the product key on the laptop case ( sometimes under the battery .

It is on a funny looking sticker in very tiny writing.
is it one of the numbers that I took a picture of?

see attached for pic


Attached Thumbnails
How do I repair my recovery HDD on my Toshiba Satellite-win.png  
My System SpecsSystem Spec
20 Aug 2012   #8

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Yep, it is the 25 digit product key.

The one that goes TXXXX-CXXXX -and so on.

Looks like Windows 7 key to me.

I expect Windows 7 came preinstalled - there is a different product key and activation system for the one on your HD.

The key on your sticker is a regular one - that is in case you need to clean reinstall.

You should be ok with that.
My System SpecsSystem Spec
20 Aug 2012   #9

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by SIW2 View Post
Yep, it is the 25 digit product key.

The one that goes TXXXX-CXXXX -and so on.

Looks like Windows 7 key to me.

I expect Windows 7 came preinstalled - there is a different product key and activation system for the one on your HD.

The key on your sticker is a regular one - that is in case you need to clean reinstall.

You should be ok with that.
Awesome!! So now all I have to do is going to the website you provided earlier and download the Windows 7 Professional ISO? Do I have to burn it onto a disk or can I run it from my C: drive? Does this do a full clean up on my computer and delete all of the files, programs, user accounts, ect.?
My System SpecsSystem Spec
20 Aug 2012   #10

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

It is a very big download.

You would be best burning it to dvd , or flash drive.

Then you have it for the future.

If you boot the dvd you will get the usual installation options.

See here:

Clean Install Windows 7

If you use that product key off the sticker, you may need to phone activate - depends on the oem .
My System SpecsSystem Spec
Reply

 How do I repair my recovery HDD on my Toshiba Satellite




Thread Tools



Similar help and support threads for2: How do I repair my recovery HDD on my Toshiba Satellite
Thread Forum
Toshiba Satellite running extremely slow even with repair disc in. Performance & Maintenance
Toshiba Satellite L745 shutdown when in Hard drive disk recovery Hardware & Devices
Toshiba Satellite A350 Drivers
Solved Toshiba Satellite Pro C650-18D HDD Recovery Backup and Restore
Toshiba Satellite A300 General Discussion
toshiba satellite p505 Browsers & Mail
Toshiba satellite L300 Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:16 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33