here is a printer operational problem challenge.........


  1. ruggb
    Posts : 79
    windows 7
       New #1

    here is a printer operational problem challenge.........


    I have a strange printer issue.
    I have a Synology NAS with an attached Konica-Minolta 2400w printer.
    4 W7 x64 systems all networked to the printer with 64 bit driver.
    Everything appeared to work fine from any program on any computer.
    Today I tried to print a color document from Powerpoint. It would not print in color. As soon as I selected the printer, the document changed to B&W.
    When I looked at the printer properties it was set to B&W.
    When I tried to change it PP shut down.
    I can print from PP to an Adobe PDF, then print to the printer and I get color. However, if I look at the properties in Adobe it shows B&W and if I change it Adobe shuts down.
    Word will print a color doc but it also shows B&W and crashes if I change it.
    If I connect the printer locally everything works as it should and all programs show properties with color selected and do not crash if I change it.

    Any direction would be appreciated.
    thx
    bill
      My Computer
    Quote Quote

  3. bassfisher6522
    Posts : 2,240
    Windows 7 Ultimate 64 bit
       New #2

    Sounds like to me that the printer software has gotten corrupted. Any number of things could be the cause. Two things I would do; one - check your system for any malware, spyware....2 - uninstall printer and reinstall on all PC's on the network.
      My Computer
    Quote Quote

 

  Related Discussions
USB 3.0 port non-operational
in Hardware & Devices

One of my two USB 3.0 ports is not functioning at all. This is really strange because the drivers were up on the device management list before I had done some work to remove a fan controller that came with my case. Maybe I screwed up somewhere? Any suggestions?
Server is not Operational?
in Network & Sharing

Folk's the problem i am facing is quite weird. When i try to login from a client to server using administrator password i got login perfectly but when i try to change the user rights for some clients it gives me error that the server is not operational able. I got this error from 3 clients of my...
My mobo specs are included in my profile. It's an Asus mobo. Just the other day I purchased a Seagate GoFlex Desk USB 3 External drive. I have checked my settings in Device manager and it appears that I only have "high speed" performance.I have the latest NEC drivers from Asus. If I try to...
Alright, I'm new to posting and feel I have a doosey of a task. I'm pretty good at this stuff so this can't be something minor. Bring it on! The problem: No sound The symptoms: Besides the obvious there is a little red 'x' over my speaker icon in the lower right. When I double click...
G'Day All, I have an fairly new ASUS laptop that has a USB 3 port onboard. In preparation for buying a WD passport USB 3 drive I decided to downloaded the latest USB 3 driver from the ASUS website. When I tried to install it the installation ceased and gave an error code. I rang ASUS tech...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 19:49.
Find Us