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Windows 7: Base System Device


29 Aug 2012   #1

windows 7 professional x64
 
 
Base System Device

I have recently installed my Toshiba Satellite a665-s6904 with Windows 7 Professional x64. When I went to use it, I had several devices that couldn't be found and now my computer is incapable of doing anything. I even tried to plug in the Ethernet cable and I still can't get online. How do I fix this? Any information will be appreciated.

My System SpecsSystem Spec
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30 Aug 2012   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote:
I had several devices that couldn't be found and now my computer is incapable of doing anything
Windows 7 boots and you are logged on?
Goto "device manager" and look for "other devices" or devices with a question mark or exclamation mark. Righ click on each of them and check their properties. In DETAILS tab select "Hardware-id" and post them
My System SpecsSystem Spec
30 Aug 2012   #3

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

12 Sep 2011
Utilities TOSHIBA HW Setup Utility-1.63.1.34C.zip Windows 7 64 Bit 17,189KB
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30 Aug 2012   #4

Windows 8.1 Pro RTM x64
 
 

You need to install the drivers. See the following link, click on the Downloads tab and then in the section Refine Search by: use the dropdown menus to select Windows 7 (64bit) and Driver respectively. The available downloads will be displayed. Ensure that you choose the latest downloads for each category, as there are several displayed and available.

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 Base System Device




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