New
#11
The USB ports work fine - I've just checked with a mouse. I've tried to reinstall the latest drivers several times before today and the same problem arose. When I first got my Windows 7 (64-bit) laptop at the beginning of the year I'm sure the scanner worked OK so something must have happened along the way. The only thing I can think of is to do a full reinstall of the OS and then work from there unless someone has a better idea. Thanks for your help though Mitchell!