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Windows 7: new <bad hard disk> errors, pics attached


05 Sep 2012   #1

Windows 7 Home Premium 64
 
 
new <bad hard disk> errors, pics attached

Been battling this Dell Inspiron 1545 laptop on and off for couple months now. This is my most recent post, which ended up being solved because I purchased a refurbished hard disk from a reputable online retailer. I activated the new Windows 7 Home Premium 32 bit software over the phone and I was off and running. Two days later, it started acting funny. It would shut off suddenly. Finally I had to run startup repair muiltiple times and it said it couldn't be fixed with startup repair. The following are the pics I took of the error boxes:







If it is indeed the "new" refurbished hard disk I can still return it for another one. Does that appear to be the problem to you?

My System SpecsSystem Spec
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05 Sep 2012   #2

Windows 7 Ultimate SP1 x64
 
 

download and install (if you can) CrystalDiskInfo (free) CrystalDiskInfo - Software - Crystal Dew World this will give you all the refurbished disk related answers you require .....
My System SpecsSystem Spec
06 Sep 2012   #3

Windows 7 Home Premium 64
 
 

I can't get on line with the laptop but is it something i can download to flash stick using my desktop and run in the damaged laptop?
My System SpecsSystem Spec
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06 Sep 2012   #4

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

in recovery environment->command prompt:

Code:
chkdsk/f  q:
post results

Replace Q with actual drive letter

Code:
 
diskpart
list vol
exit
look at the sizes and drive letters. Now you know drive letter of Windows 7
My System SpecsSystem Spec
06 Sep 2012   #5

Windows 7 Ultimate SP1 x64
 
 

Quote   Quote: Originally Posted by thomis View Post
I can't get on line with the laptop but is it something i can download to flash stick using my desktop and run in the damaged laptop?
there is a portable version: CrystalDiskInfo Portable | PortableApps.com - Portable software for USB, portable and cloud drives but I believe the only solution is to remove the damaged laptop HDD, place it in a Hard Drive Dock and connect the Dock to your desktop for HDD testing.

Probably more money/effort than the situation is worth.

Best advice: RMA the damaged laptop HDD. If you can't run Windows you have nothing to lose.....
My System SpecsSystem Spec
06 Sep 2012   #6

Windows 7 Home Premium 64
 
 

"Best advice: RMA the damaged laptop HDD. If you can't run Windows you have nothing to lose"

RMA means?
My System SpecsSystem Spec
06 Sep 2012   #7

Windows 7 x64
 
 

Return merchandise authorization. Or Return to manufacturer.
My System SpecsSystem Spec
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 new <bad hard disk> errors, pics attached




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