Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: seagate 3tb expansion with windows 7 dont work

06 Sep 2012   #1
stealthmode

windows 7 home 64 bit
 
 
seagate 3tb expansion with windows 7 dont work

About 3 months ago i purchased seagate 3TB expansion USB 3.0 external hard drive.
all worked well apart from windows 7 not being able to see that hard drive to do a back up which at this stage im not Concerned with this issue.

Now i have a 250Gb SSD with the same OS installed, now i plug in the external hard drive into a usb 3 slot & windows 7 shows there is a seagate external hard drive connected as "H drive" but will not read it.according to windows 7 the driver is working properly. i have uninstalled the usb driver & reinstalled with no luck, i have also tried to open up my computer management but it just freezes whilst i have the external hard drive pluged in. i have also plug the external hard drive into all available usb slots with the same issue.

Now i took the extnernal hard drive into work & pluged it into a windows XP works great, so im now 100% sure there is no problem with the external drive. i have also downloaded all the seagate tools for the hard drive & whilst the drive is plug into the computer the programs just freeze.

i have done extenive research online to try & find a solution to this & cant find anyone with the same problem. except one on the seagates forum & the seagate responed with its a windows 7 problem. i will post that link if needed.

i will upload some SS when i get home from work.


My System SpecsSystem Spec
.

06 Sep 2012   #2
ELiTEFX

Windows 7 Ultimate SP1 x64
 
 

seems like other folks have run into this issue also: Seagate Expansion 3TB not useable for Windows 7 Ba... - Seagate Community Forums
My System SpecsSystem Spec
06 Sep 2012   #3
stealthmode

windows 7 home 64 bit
 
 

Thank you Elitefx that it the seagate link that i was going to post if needed but that is for the back up of windows 7. not my problem.

my problem is that now since i did have this external hard drive working & now i have installed on a new SSD i dont beleive windows 7 supports my external hard drive on a SSD. thats the only conclusion i can come up with.

P.S. i got this SSD to only play games on but then my SATA HDD died.
My System SpecsSystem Spec
.


06 Sep 2012   #4
ELiTEFX

Windows 7 Ultimate SP1 x64
 
 

Quote   Quote: Originally Posted by stealthmode View Post
my problem is that now since i did have this external hard drive working & now i have installed on a new SSD i dont beleive windows 7 supports my external hard drive on a SSD. thats the only conclusion i can come up with.
That is a mystery. I'm running Win7 x64 Ult SP1 on a Mushkin Chronos 120GB SSD and my external USB2 drive works, my Brother Laser printer works, my external USB2 Hard Drive dock works etc.

Have you upgraded to SP1? Also, I read somewhere that Win7 does not natively support USB3. Have you tried USB2?

All I can think of.....
My System SpecsSystem Spec
06 Sep 2012   #5
stealthmode

windows 7 home 64 bit
 
 

[QUOTE=ELiTEFX;2083908]
Quote   Quote: Originally Posted by stealthmode View Post

Have you upgraded to SP1? Also, I read somewhere that Win7 does not natively support USB3. Have you tried USB2?

All I can think of.....

There is no more updates i can do with my windows 7.

i also run a 1TB USB 2 samung external HDD & that runs great.

i think i read the same forum as you about the USB 3 but its still not 100% certain on this as i dont understand way MS would make an OS that isnt USB3 ready.

P.S. i am taking in all you cents in
My System SpecsSystem Spec
06 Sep 2012   #6
kbrady1979

Windows 7 Professional 64bit SP1
 
 

Drives bigger than 2TB need to be initialized using GPT instead of MBR, and sometimes still have issues with UEFI, Samsung says they have pretty much ironed the bugs out, so who knows.
My System SpecsSystem Spec
07 Sep 2012   #7
stealthmode

windows 7 home 64 bit
 
 

Thank you Kbrady1979 for that idea however i cant even do that because windows wont even read the HDD.
My System SpecsSystem Spec
07 Sep 2012   #8
stealthmode

windows 7 home 64 bit
 
 

4 pictures attached i hope i don't confuse anyone


Attached Thumbnails
-windows-7-computer-manament.jpg   -windows-7-my-computer.jpg   -windows-7.png   -windows-7-device-manager.jpg  
My System SpecsSystem Spec
08 Sep 2012   #9
stealthmode

windows 7 home 64 bit
 
 

Attached i have shown that windows 7 can recognize the external USB 3 device but also cant open it any more ideas?

thank for all that have helped at the moment, has anyone else got another idea???
My System SpecsSystem Spec
08 Sep 2012   #10
bobafetthotmail

Win 7 Pro 64-bit 7601
 
 

hmmm, betting on hardware/driver issues.
I'd watch the part of device manager about usb 3.0 controllers and see if there is some issue outside the HDD itself.

Also check manufacturer site of your mobo for any drivers or BIOS updates that talk about USB 3.0. Have you installed chipset drivers?

I'd also get nosy and check that the USB 3 ports work correctly. Connect other USB 3 devices or if you have none connect USB 2 devices.

Let's see how this goes.
My System SpecsSystem Spec
Reply

 seagate 3tb expansion with windows 7 dont work




Thread Tools





Similar help and support threads
Thread Forum
2TB Seagate Expansion light flashing but not recognised
Hello I have a problem with my seagate 2tb external hard drive. when i connect the usb, i can hear it whizzing and the light flashes, but nothing comes up on the computer. i have tried changing cables and adapters with no luck. ive tried changing usb ports with no luck ive tried going...
Hardware & Devices
Seagate Expansion 3TB data recovery / not showing up anymore.
I took my 3Tb out of it's external case and put it into my computer and it didn't show up so I put it back and it looked like my data was gone! I tried a couple programs to get it back because they said the drive was empty or something. I gave up and now I'm trying to get everything back...
Hardware & Devices
New Seagate Expansion External Drive not showing up in 'My Computer'
Howdy, I bought a new computer with Win7 about a month ago which came with a 1TB Seagate hard drive installed so I decided to replace my previous 250 GB Aulartek External with a 1TB Seagate External Drive. Well ... to make a long story short I tried installing the new Seagate 1TB Expansion...
Hardware & Devices
seagate expansion drive
I have a 3g usb seagate expansion drive that is about 3 mths old. It has frequently disappeared from my computer. I would have to reboot and disconnect the power from the drive to get it to come back. Is this a sign of a bad drive or just a glitch that some kind of a driver update will solve. ...
Hardware & Devices
My 1Tb Seagate expansion portable cannot be detected by any computer
please help me.. I bought my external hard drive for about 8 month now.. it use 2.0 usb and i'm afraid i cannot recover my files inside it.
Hardware & Devices
Seagate 1TB Expansion Drive is not being recognized on my laptop
My Seagate Expansion drive is not being recognized on my laptop or any other computer that I have tried to put it on. It worked for a while It is fairly new and I have about 500gb on it so far and I don't want to lose any of my data because most of it is my university files. I don't know why...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:24.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App