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Windows 7: Can't move files from main HD to SATA

15 Sep 2012   #1
Smexch

Windows 7 Home Premium 64-bit
 
 
Can't move files from main HD to SATA

I got a second internal HDD for my computer as I keep a lot of movies/tv shows on my computer and my main hard drive was getting full. My new 3TB HDD was working great for months now, never really had any trouble until recently out of nowhere.

When moving files to the second hd, it'd freeze up completely to the point where I have to force restart the PC. I've downloaded a program called RichCopy which seems to work a bit, but it's random. Sometimes it'll move one file perfectly, then stop working, sometimes I'll get a bunch before the second hard drive seems to just decide it doesn't want to work any more.

I've done a dskchk on the SATA for hours and got impatient and ended it. I've tried again a couple times and EVERY time it gets stuck on stage 4 at the exact same file. I'm just wondering if it is encountering a problem on this certain file, and it could just take a really long time to resolve or if I'm going about this problem completely the wrong way.

Appreciate any help I can get as I don't know how to go about fixing anything PC related!
Will provide any information necessary to hopefully lead to a fix.

Thanks!


My System SpecsSystem Spec
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15 Sep 2012   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Chkdsk|Check Disk|How to Understand and Use in Windows XP
Although it's information for winxp, it's the same for win7. Stage 1 to 3 went fine?
stage doesn't list files as far as I know!(?)
Step 4 displays errors always at same blocks? Only a small range?
Step 5 displays error messages?

Is it a western digital disk, a seagate disk or.....?

Phases 4 and 5: Checking sectors (optional)

If the /R switch is in effect, Chkdsk runs two more passes to look for bad sectors. During stage 4, Chkdsk verifies all clusters in use; during stage 5, Chkdsk verifies unused clusters. Note that this process can be quite lengthy. taking many hours.
My System SpecsSystem Spec
15 Sep 2012   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Western Digital disks can be checked with WD Support / Downloads / SATA & SAS / WD RE2

Seagate disk can be checked with SeaTools | Seagate
Click on DOWNLOADS
My System SpecsSystem Spec
.

15 Sep 2012   #4
Smexch

Windows 7 Home Premium 64-bit
 
 

It is a western, though I can't remember too much about it, so I will try downloading the WD support.

As for the chkdsk which i am running the /r, I've tried doing it atleast 4x now and every time it stops at 10% stage 4 (2543 of 36336 files processed)
I've had it going for 4 and a half hours now and still not a change. This has been the longest I've let it sit though, as I've always been too impatient with technology.
Is it normal for it to take hours on one file if trying to fix it?

Thanks for response!
My System SpecsSystem Spec
15 Sep 2012   #5
Smexch

Windows 7 Home Premium 64-bit
 
 

I've done a couple of the quick tests on the HDD that you get to through properties, error check. It always finishes within a minute showing no errors which gives me hope.

The harddrive is only about 3 months old, so it'll be rather upsetting if it is no longer working. Especially as I have about 600GB of data on it.
My System SpecsSystem Spec
15 Sep 2012   #6
Smexch

Windows 7 Home Premium 64-bit
 
 

Can't move files from main HD to SATA-capture.png

Can't move files from main HD to SATA-capture2.png

Not sure if these will be of any help. Figure I'll let disk check do its thing all night and if still no change come morning, I'll try the data lifeguard for windows.

Unless there is anything else I can attempt


My System SpecsSystem Spec
16 Sep 2012   #7
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Smexch View Post
Attachment 231942

Attachment 231943

Not sure if these will be of any help. Figure I'll let disk check do its thing all night and if still no change come morning, I'll try the data lifeguard for windows.

Unless there is anything else I can attempt
Some blocks of file 2543 (whatever that may be) are "bad sectors". Is seems to stop/freeze.Maybe a lot of disk space is bad(?)

Try the WD lifeguard software. Do these tests:
  • QUICK TEST - performs SMART drive quick self-test to gather and verify the Data Lifeguard information contained on the drive.
  • EXTENDED TEST - performs a Full Media Scan to detect bad sectors. Test may take several hours to complete depending on the size of the drive.
And of course:
  • VIEW TEST RESULT - displays the latest test results.
Post results
My System SpecsSystem Spec
16 Sep 2012   #8
Smexch

Windows 7 Home Premium 64-bit
 
 

I ran the quick test yesterday and it came up with no errors, I then ran the extended test and it took about a half hour in one sector and then came up with an error "too many bad sectors"

I am assuming this likely means the HDD is failing, I'm running ariolic disk scanner now,it's be going all night and hasn't gotten too far. But I've watched it this morning and it is making progress.

Can't move files from main HD to SATA-capture3.png

If this test is pointless, I will end it now and try again with the WD tool to get the results.

My computer is pretty old and the HDD is pretty large for it. I got a new power supply to support it, but is it possible for a pc to not be able to handle it?


My System SpecsSystem Spec
16 Sep 2012   #9
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

There are bad sectors!! Disk is failing... hardware error. Try to move (not copy) all folders/files from failing disk to empty folder on another disk with a lot of free space. If system does freeze, try to move (not copy) one or some folders only. Or even some files only.

Many unmovable files? How many approximately?
My System SpecsSystem Spec
16 Sep 2012   #10
Smexch

Windows 7 Home Premium 64-bit
 
 

Oh boo, I was afraid of that....

I havent had any trouble moving files from second HDD to my main hard drive, though I haven't moved too many.
I don't have enough space on main to hold all the files, if I go out and buy a 1TB external HD, do I just plug it in to pc via USB and then move files over? Will that be good enough?

That said, if I do move over all files, is my current SATA completely toast, or can I use WD to wipe everything and fix it?

Thanks SO MUCH for all the help Kaktussoft
My System SpecsSystem Spec
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 Can't move files from main HD to SATA




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