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Windows 7: Gigiabyte Mobo will only accept one stick of 4GB Ram out of slots

18 Sep 2012   #11
hawkwind99

Windows 7 Professional 64 bit
 
 

Forgive me, as I am trying to sort this out for Hawkwind and I am not that computer wise! I have checked that the ram is compatible with the motherboard on the supported list of memory information.

I will try one stick of ram in the other memory slots to see if it works and report back. The motherboard is brand new and recently supplied by scan in the Uk.

Where do I find the ram specs?

Thank you all for trying to help me


My System SpecsSystem Spec
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18 Sep 2012   #12
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Newegg.com - Computer Hardware, Memory, Desktop Memory, 16GB (4 x 4GB), vengeance

Above link is to a bunch of different Corsair Vengeance 4 x 4 GB RAM possibilities.

You can read most of the specs for each there.

Which of those many choices do you have? You need to know the model number.
My System SpecsSystem Spec
18 Sep 2012   #13
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Your RAM specs will be printed on a label on them.
A sample only:
Gigiabyte Mobo will only accept one stick of 4GB Ram out of slots-ram-label.jpg


My System SpecsSystem Spec
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19 Sep 2012   #14
hawkwind99

Windows 7 Professional 64 bit
 
 

Ah okay I am learning as I go on. Okay yesterday I tried all the memory individually in each slot and it was clear from the BSOD each time I tried that the slot closest to the CPU, and the one next to it is not working. The ram worked in the two other slots individually. I will try looking into the specs of the ram today.
My System SpecsSystem Spec
19 Sep 2012   #15
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

OK, when you go to BIOS to set RAM specs, use only the known good slot, save settings, shut down and try one more slot, the one recommended as for dual channel.
My System SpecsSystem Spec
20 Sep 2012   #16
hawkwind99

Windows 7 Professional 64 bit
 
 

Okay I have checked the ram specifications and I am able to set the voltage and the speed in the bios which in fact are the same as the sample above. I can find nowhere to enter in the figures 9-9-9 24 should I be able to?
My System SpecsSystem Spec
20 Sep 2012   #17
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Yes.

Look in the "MB Intelligent Tweaker" section of the BIOS.

And look in the memory settings portion of that section.
My System SpecsSystem Spec
20 Sep 2012   #18
hawkwind99

Windows 7 Professional 64 bit
 
 

Ah okay will do thank you.
My System SpecsSystem Spec
21 Sep 2012   #19
hawkwind99

Windows 7 Professional 64 bit
 
 

Right the bios memory settings were set to the correct ram specifications already apart from the speed which I have increased to 1600mhz.

Any suggestions?
My System SpecsSystem Spec
21 Sep 2012   #20
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

In post 14 you said it appeared that 2 of the 4 RAM slots were not working correctly.

Is that still the case, with the RAM settings set manually in the BIOS, and with all 4 RAM sticks, used one at a time in those "bad" slots?

If so, it's looking like a motherboard gone bad, but I'd wait for more comment.

Are you within warranty?
My System SpecsSystem Spec
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 Gigiabyte Mobo will only accept one stick of 4GB Ram out of slots




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