|19 Sep 2012||#1|
| || |
Unexpected shutdown and then restart, upon mouse scrolling
This happens virtually everyday on this new computer I got at work.
Suddenly when I'm in the process of scrolling the page using mouse wheel (either browser, or microsoft word document, etc) the screen blinks for a fraction of second, and the whole system shuts down as if somebody pulled the plug out, and then immediately restarts showing dialogue of whether I want to start windows normally or in the safe mode.
I have looked in the event logs but the only thing it tells me there is that there was an unexpected shutdown. The same in that reliability place.
Has anyone come across this, what could be the problem and how I would diagnose it? I cannot replicate it at will, as it only happens occasionally when scrolling, at other times scrolling is fine and does not produce this result.
The system is Windows 7 enterprise 64bit, the mouse is Microsoft bluetrack technology
|My System Specs|
|Similar help and support threads for2: Unexpected shutdown and then restart, upon mouse scrolling|
|windows 7 restart or shutdown stays at shutdown screen||General Discussion|
|Mouse scrolling issue.||Hardware & Devices|
|Every restart: "windows has recovered from an unexpected shutdown"||BSOD Help and Support|
|Unexpected shutdown/restart following software update requested restar||BSOD Help and Support|
|Scrolling with the mouse||Hardware & Devices|
|Scrolling with mouse||Hardware & Devices|
|Our Sites ||Site Links ||About Us ||Find Us |
© Designer Media Ltd
All times are GMT -5. The time now is 02:55 PM.