Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: External hard drive not recognized on anything other than device mgr

19 Sep 2012   #1

Windows 7 professional 64 bit
 
 
External hard drive not recognized on anything other than device mgr

My WD Elements external hard drive was working great until one day it failed to be recognized in explorer. I've tried it on multiple PC's and it does the exact same thing. It shows up in device manager as properly working and also even shows up in devices and Printers and BIOS and Windows will allow me to eject it. I've tried using Recuva to recover my data but the disk still doesn't show up. I can't use CHKDSK because it doesn't have a drive letter. Is there anything I can do? and more importantly, is there any way I can recover my important data from this drive?



Attached Thumbnails
External hard drive not recognized on anything other than device mgr-capture.jpg   External hard drive not recognized on anything other than device mgr-capture2.jpg  
My System SpecsSystem Spec
19 Sep 2012   #2

Windows 7 Ultimate x64, XP Mode, W8.1 Preview VM - 7 Pro x64 second remote tower
 
 

Have you gone into the Disk Management tool to see if simply right clicking on the volume to change drive letter would initialze the drive again? The drive may be being seen as offline in the block on the left side of the item there you right click on to select the online option.



That would be a fast option included in Windows. Recuva wouldn't work without an active volume to begin with. When any Windows option won't work you then need an alternative option for data recovery such as a live Linux distro or other live from disk type. Note the 2009 thread for using a flash drive to make up a live data recovery disk. Using the "Other OS" For a USB Rescue Device?

The first thing however would be trying to see if you can get the drive initialized if it is showing up in the DM there. Often with removable drives and devices like flash drives or memory and memory cards SD cards on cell phones, digital cameras, etc. you need to keep a specific drive letter assigned to the drive or device to be instantly recognised each time you go to replug it in.
My System SpecsSystem Spec
17 Jan 2014   #3

windows 7
 
 

Sigh I wish I can found a solutiin of this too
My System SpecsSystem Spec
.


17 Jan 2014   #4

x64 (6.1.7601) Win7_SP1 HomePrem
 
 

grazcy,

It's better if you open a new thread describing the issue on your machine.
The symptoms might sound the same, but the solution might be completely different.

It's also less confusing to either member seeking a solution.

Thanks.
Quote   Quote: Originally Posted by grazcy View Post
Sigh I wish I can found a solutiin of this too
My System SpecsSystem Spec
Reply

 External hard drive not recognized on anything other than device mgr





Thread Tools



Similar help and support threads for2: External hard drive not recognized on anything other than device mgr
Thread Forum
WD External Hard drive not recognized Hardware & Devices
External Hard drive Not Recognized Hardware & Devices
My WD USB 2.0 External Hard drive not being recognized by my Laptop Hardware & Devices
Solved External hard drive not being recognized Hardware & Devices
External Hard Drive not recognized Hardware & Devices
External Hard Drive Not Recognized Hardware & Devices
My External Hard Drive Isn't Recognized Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:30 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33