New
#11
One question you haven't answered, does anything else work in those USP ports that don't work with your hard drive?
Odd external HDD issue
-
-
New #12
Oops, I missed that question. Nothing works in those two ports. I plugged in my cell phone, 3 different ipods, 2 thumb drives, and 2 hard drives. The lights on each device comes on, but the computer doesn't recognize them. The two ports on the left side of the computer recognize everything.
-
New #13
I'm out of ideas except a poor harness connection or a motherboard. I will ask for help from others.
-
New #14
Have no better ideas, but here some issue that often got me is that some external HDD consume more power than the others, some extended USB cables or front ports with poor ribbon cable often fail to provide power to it even if i use Y connector. I find all back panel USB ports give better connections.
Kevin
-
New #15
I appreciate the help, guys. Looks like I'll be contacting support, and maybe sending it in.
-
-
New #17
-
New #18
Just a thought:
Have you checked the settings for USB devices in the machine's BIOS to make sure everything still is properly set?
-
New #19
-
New #20
Hi beef Supreme! (what a awesome name btw) ;D
im also having this problem with my Laptop (Toshiba Satellite L840) and my external (Western Digital My Passport 500GB USB2.0/3.0
ive done the exact same, have you tried copying something onto the drive from another computer?
it worked for me so its got to be the laptop
il post if anything new comes up :)
Fingers crossed!!!
Quote
Related Discussions