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Windows 7: Remove Unspecified Device

23 Sep 2012   #1
navarre

windows 7 Home Premium 64bit
 
 
Remove Unspecified Device

Hi there, hope someone can help me, i've searched the web and could not solve this very simple problem.

I installed a HP printer with the driver that i used for Win XP, it didn't work, i came to find out that for my printer (Deskjet 3820) to work on Win 7 i have to use the driver for a similar HP printer.

Now for that to work i have to remove my previous printer that appears listed on the unspecified devices only i can't seem to do it!!

How do i do such a simple task? Remove an unspecified device? Completely?


My System SpecsSystem Spec
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24 Sep 2012   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Hello navarre. Welcome to the forum.

Where is the unspecified device listed? In Devices & Printers or in Device Manager? Or both?

One important step in removing USB devices and drivers is to be sure the device is plugged in and turned on before removal from the system.
My System SpecsSystem Spec
24 Sep 2012   #3
navarre

windows 7 Home Premium 64bit
 
 

It's listed on both of them.
My System SpecsSystem Spec
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24 Sep 2012   #4
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

If you can't remove the device in Devices & Printers by right clicking on the Unidentified Device and choosing Uninstall (with the printer plugged in and on), then do the same in Device Manager.
Does either of those things work?
My System SpecsSystem Spec
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 Remove Unspecified Device




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