HDD failure on its way? disk scan report inside

Silvius · 25 Sep 2012

Hello everyone,
I'm using a Toshiba Satellite laptop that I purchased in December 2010 and I received a few messages today telling me that "Windows detected a hard disk problem" and advising me to backup everything and contact the manufacturer. The HDD is a Toshiba MK5065GSXN. I'm using Windows 7 64bit. I performed a disk scan and am hoping that someone can help me interpret the results (the steps I followed were taken from this thread: https://www.sevenforums.com/crashes-d...k-warning.html).

Thank you very much for any help or advice you can give!

Checking file system on C: The type of the file system is NTFS. Volume label is TI105927W0F. A disk check has been scheduled. Windows will now check the disk. CHKDSK is verifying files (stage 1 of 5)... 228096 file records processed. File verification completed. 3044 large file records processed. 0 bad file records processed. 0 EA records processed. 60 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 298156 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)... 228096 file SDs/SIDs processed. Cleaning up 189 unused index entries from index $SII of file 0x9. Cleaning up 189 unused index entries from index $SDH of file 0x9. Cleaning up 189 unused security descriptors. Security descriptor verification completed. 35031 data files processed. CHKDSK is verifying Usn Journal... 36447064 USN bytes processed. Usn Journal verification completed. CHKDSK is verifying file data (stage 4 of 5)... 228080 files processed. File data verification completed. CHKDSK is verifying free space (stage 5 of 5)... 60263767 free clusters processed. Free space verification is complete. Windows has checked the file system and found no problems. 476010495 KB total disk space. 234513504 KB in 164817 files. 95572 KB in 35032 indexes. 0 KB in bad sectors. 346351 KB in use by the system. 65536 KB occupied by the log file. 241055068 KB available on disk. 4096 bytes in each allocation unit. 119002623 total allocation units on disk. 60263767 allocation units available on disk. Internal Info: 00 7b 03 00 b5 0c 03 00 fb a5 05 00 00 00 00 00 .{.............. d4 06 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 ....<........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts

TVeblen · 26 Sep 2012

Checkdisk cleaned up the file system that had some entries that pointed nowhere, but did not find any bad sectors on the drive. That is good news.

The next thing to try is a HDD diagnostic program that can be booted from a CD or USB stick so it can run outside of the OS. Toshiba does not offer one but most folks use the Hitachi Drive Fitness Test instead.
https://www1.hgst.com/hdd/support/download.htm

(Note: Toshiba HDDs are usually manufactured by Fujitsu. Fujitsu does have a diagnostic but it only boots from floppy disk - the last time I checked)

Silvius · 26 Sep 2012

Thank you very much for your response!
Edit: I had a question about the diskette that it said I would need to create, but then I noticed the publication date in the instructions. I'll try it from a USB stick!