Windows 7 can't use my webcam after reinstall

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  1. Posts : 12
    Microsoft Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #11

    714 said:
    What's the exact make and model of the camera?
    TechPoint TPW02
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  2. AC
    Posts : 956
    Windows 7 Home Premium 64-Bit
       #12

    Argh! I can't find anything about it on Windows 7. Was there an OS installed before Windows 7?
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  3. Posts : 12
    Microsoft Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #13

    I had Win8 for about a week (which is when the camera stopped working) and then i changed back to Win7 and it still didn't work.
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  4. AC
    Posts : 956
    Windows 7 Home Premium 64-Bit
       #14

    No, before the initial W7, before you had 8.
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  5. Posts : 12
    Microsoft Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #15

    Well, yeah. I also had Ubuntu for a while (don't think this made any difference) and Win XP before the launch of Win7, but that was a long time ago.
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  6. AC
    Posts : 956
    Windows 7 Home Premium 64-Bit
       #16

    Did you have the camera while you where on XP?
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  7. Posts : 12
    Microsoft Windows 7 Ultimate 64-bit SP1
    Thread Starter
       #17

    Yes, i had absolutely no problem with it on XP. The problem only appeared after i installed Win8.
    Only now i realise something that might have been important. Up until Win8, i had only 32bit OS. Win8 was the first 64bit OS i installed. Damn, i'm stupid. Could this be it?
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  8. Posts : 17,322
    Win 10 Pro x64
       #18

    Kraix said:
    Yes, i had absolutely no problem with it on XP. The problem only appeared after i installed Win8.
    Only now i realise something that might have been important. Up until Win8, i had only 32bit OS. Win8 was the first 64bit OS i installed. Damn, i'm stupid. Could this be it?
    That very well could be your problem...no 64bit drivers available.
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  9. AC
    Posts : 956
    Windows 7 Home Premium 64-Bit
       #19

    That might be it. It might be only compatible with 32 bit. And I see you have 64 bit installed. That might be your problem. If you want to try and reinstall x32, follow the W7 clean install link in my sig.
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  10.    #20

    I prefer to install 32 bit on 4gb RAM or less. Some is already apportioned to the hardware, as shown on the Memory Chart in Resource Monitor:

    click to enlarge

    Latest installer and steps to get a perfect Clean Reinstall - Factory OEM Windows 7 are same for retail.
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