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Windows 7: Hard disk is failing? Error message"File record segment is unreadable"


View Poll Results: Is my hard disk failing?
Yes 3 75.00%
No 1 25.00%
Voters: 4. You may not vote on this poll

05 Oct 2012   #21

Windows 7 Professional 64 bit SP 1
 
 

Quote   Quote: Originally Posted by ICit2lol View Post
A Ubuntu boot Mual is booting from a Ubuntu OS disk then you access the C: or E: or whatever drive from the Ubuntu OS while it is running. Windows will not be running at all!

You need to make a Ubuntu boot disk first.

Create a USB stick on Ubuntu | Ubuntu then set your BIOS to boot from the USB.
Hello...
But I already manage to copy all the file and I don't think I need it anymore? Maybe I'll just download and keep it, and next time any problem occurs I will use this as a trying?


UPDATE:

I'm done copying all the things I need, but when I wanted to format the HDD, it does not work! Windows pop-up a message saying that "Windows cannot format the HDD" etc....
So what is the problem with that error now?


My System SpecsSystem Spec
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05 Oct 2012   #22

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Most likely you were trying to format the C: drive, with the operating system on it, from within the operating system (while Windows was running). You can't do that. You will need to format the drive from outside the OS. Most people use DISKPART run from their installation DVD to do this, but you can use other 3rd party programs too, like Partition Wizard on bootable CD.

I am confused because you state you have 3 hard drives - meaning 3 individual devices - in your PC. So if the hard drive that has the E: partition on it is failing, why do you need to do anything with the (separate) hard drive that has C: and Windows on it? Who told you you should do that, and what problem is that supposed to solve?
My System SpecsSystem Spec
05 Oct 2012   #23

Windows 7 Professional 64 bit SP 1
 
 

Quote   Quote: Originally Posted by TVeblen View Post
Most likely you were trying to format the C: drive, with the operating system on it, from within the operating system (while Windows was running). You can't do that. You will need to format the drive from outside the OS. Most people use DISKPART run from their installation DVD to do this, but you can use other 3rd party programs too, like Partition Wizard on bootable CD.

I am confused because you state you have 3 hard drives - meaning 3 individual devices - in your PC. So if the hard drive that has the E: partition on it is failing, why do you need to do anything with the (separate) hard drive that has C: and Windows on it? Who told you you should do that, and what problem is that supposed to solve?
I'm was gonna format the E: drive which was the one I told you that it is damaged. So II should be able to do that in Windows isn't? But I can't, it just pop-up that message.
Sorry to confused you, yes I have 3 HDD.
Because the guy told me to format the C: (With the windows on it) then only can know what is the problem with the E:, and I don't know why I must format? I don't think is needed....
The problem suppose to solve is the E: drive, because is failing and running slowly. The E: drive that is cannot be format.
My System SpecsSystem Spec
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05 Oct 2012   #24

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

No, do not format C: . You have already determined that the problem is the failing E: drive and not Windows.

One thing you can try (to format that E: drive) is to go to Disk Management, select the E: drive and right click on the partition, and then choose to "Delete Volume".
If that is successful the drive (in Disk Management) will be black and marked as "Unallocated". Then you may be able to format the drive (from Disk Management). Right click and choose "New Simple Volume".
My System SpecsSystem Spec
05 Oct 2012   #25

Windows 7 Professional 64 bit SP 1
 
 

Quote   Quote: Originally Posted by TVeblen View Post
No, do not format C: . You have already determined that the problem is the failing E: drive and not Windows.

One thing you can try (to format that E: drive) is to go to Disk Management, select the E: drive and right click on the partition, and then choose to "Delete Volume".
If that is successful the drive (in Disk Management) will be black and marked as "Unallocated". Then you may be able to format the drive (from Disk Management). Right click and choose "New Simple Volume".
Then that guy who told me is wrong? His working at a company that fixes and sell computer part

I see, I'll give it a shot, I already disconnected the drive hours ago, so I'll connect it to the system and try again soon.
My System SpecsSystem Spec
21 Nov 2012   #26

Windows 7 Professional 64 bit SP 1
 
 

Sorry for another post, there is an update, I tried to delete the volume and is success, and then unlocated space appear, and when i create the new volume computer said cannot complete the format of that drive. What is the problem of it?
My System SpecsSystem Spec
22 Nov 2012   #27

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

What that could be telling you is that the drive is too badly damaged to even begin formatting.
I am assuming that you ran the hard drive manufacturer's diagnostic program on the drive already.

Now that the drive is just unallocated space, try formatting it using a third party program like Partition Wizard.
Free Partition Magic alternative, partition manager freeware, partition magic server, partition magic Windows 7 and free Partition Manager software for Windows 7/8/VISTA/XP/2000 and Windows Server 2003/2008/2000.
Use the Bootable CD.

If PW does not work the you could try performing a "disk wipe" using Windows Diskpart from your installation or Repair DVD.
You will want to do a "Clean All" procedure.
Disk - Clean and Clean All with Diskpart Command
That may correct the disk errors and make the disk usable again.

If either of these 3 things do not work then I suggest you located the nearest trash bin and deposit the failed hard drive into it.
My System SpecsSystem Spec
22 Nov 2012   #28

Windows 7 Professional 64 bit SP 1
 
 

Okay, i'll try to do what you suggest soon. And if it doesnt work i'll just send back to where i buy cause there is still warrenty, i could just change a new one
My System SpecsSystem Spec
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 Hard disk is failing? Error message"File record segment is unreadable"




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