| Windows 7: Damaged Blocks Detected in HD Tune, Failure to Boot |
07 Oct 2012
|
#1 | | Windows 7 Ultimate x64 USA |
Damaged Blocks Detected in HD Tune, Failure to Boot A week or so ago my PC failed to boot Windows 7 (64 bit) from my 1TB Western Digital WD10EARS. The screen would go black after the boot logo (no cursor, monitor was still displaying). after waiting several minutes, I hard shutdown my PC by holding down the power button.
After several attempts to boot with the same results, I attempted to safe boot which would hang while loading CLASSPNP.sys. in short, I could successfully boot after running a full DSKCHK with stages 4 & 5 (which "replaced bad clusters in file 69361 of name /windows/system32/config/software" during stage 4) and running startup repair from my recovery disc.
I thought I had resolved the issue until I booted up the next day, during which the same problem had returned. After going through the same recovery process again (DSKCHK + startup repair) I could once again successfully boot. though this time I refrained from using it to avoid causing any more damage, and installed Windows XP SP3 on my 80GB drive.
I have since then realized that my "fix" grants me one boot before going back to it's unbootable state. I ran a full error scan in HD Tune, which detected 4 damaged blocks (0.2%) as shown in the attached picture.
Temperature is perfectly fine and the S.M.A.R.T. info as read by HD Tune detected no issues.
My question is, Should I:
A. Use a program such as HDD Regenerator, DLGDIAG or Spinrite to fix this issue and continue using the drive
B. Use a program such as HDD Regenerator, DLGDIAG or Spinrite to fix this issue then format and reinstall Windows
C. Simply format and reinstall Windows
D. Replace the drive
E. Sacrifice a (stick of) RAM on the blood moon
F. Repair install
G. Other
I've already backed up what I needed to, but purchasing a new drive isn't really a good option for me as I really don't have the money for it right now.
Last edited by nomad6770; 08 Oct 2012 at 10:32 AM..
| My System Specs |
| OS Windows 7 Ultimate x64 CPU AMD Athlon II x3 445 Motherboard ASRock Memory 8GB RIPJAWS Graphics Card Sapphire 6770 1GB Monitor(s) Displays Acer 20 inch Screen Resolution 1600 x 900 PSU 750W Case COOLMASTER Hard Drives x1 1TB
x1 120GB
x1 80GB Internet Speed Fast |
07 Oct 2012
|
#2 | | Windows 7 Home Premium 32-Bit - Build 7600 SP1 Houston, Texas |
Try a System Restore to a date before you had a problem the first time. | My System Specs | | System Manufacturer/Model Number Custom Build OS Windows 7 Home Premium 32-Bit - Build 7600 SP1 CPU Intel Core i3-2120 3.30Ghz Motherboard Asus P8Z68-V LX Intel Z68 Socket H2 ATX Memory Kingston 4 GB DDR3 1333 mhz Graphics Card Zotac GeForce 9400 GT 512MB Sound Card Sound Blaster Audigy SE 24-Bit Monitor(s) Displays Samsung Sync Master 940 = 19 inch Screen Resolution 1440 X 900 Keyboard Microsoft Natural 4000 Mouse Microsoft Custom Optical 3000 PSU 500 watt Case NZXT Apollo - Silver with Clear Side Panel Cooling Three 120 mm Fans Hard Drives OCZ Vertex 3 120 GB Sata 3 SSD ==
Western Digital 160 GB Caviar Blue 7200 RPM ==
Western Digital 500 GB Caviar Green 7200 RPM == Internet Speed AT&T Fiber Optic Wireless Network Other Info 120 mm Blue LED Fan -- Three Blue LED Lazer Light Sticks |
08 Oct 2012
|
#3 | | Windows 7 Ultimate x64 USA |

Quote: Originally Posted by bigmck Try a System Restore to a date before you had a problem the first time. I can go ahead and give it a try (who knows, maybe the problem lies in the registry). If I run System Restore from a Windows 7 recovery disc, will it create a Restore point prior to rolling back?
Just in case things don't go right, because I don't know when the last Restore point was made. | My System Specs | | OS Windows 7 Ultimate x64 CPU AMD Athlon II x3 445 Motherboard ASRock Memory 8GB RIPJAWS Graphics Card Sapphire 6770 1GB Monitor(s) Displays Acer 20 inch Screen Resolution 1600 x 900 PSU 750W Case COOLMASTER Hard Drives x1 1TB
x1 120GB
x1 80GB Internet Speed Fast |
08 Oct 2012
|
#4 | | Windows 7 Ultimate SP1 (x64) South Australia |
Hi,
Those bad sectors cannot be fixed, but what you can, and should, do is prevent data being written to them. To do that you need to run chkdsk /R. To do that, follow this:
1. Click Start 
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type chkdsk /R and hit enter.
You will be prompted whether you wish to schedule a check disk at next boot up. Press 'Y' and reboot your system. Now be patient whilst the chkdsk completes. Your system should run a little bit better.
Longer term, keep an eye for more bad sectors - if more appear, consider replacing the drive.
Regards,
Golden | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Golden Mk. I.3 OS Windows 7 Ultimate SP1 (x64) CPU Intel i7 860 @ 2.80 GHz Motherboard Gigabyte P55A-UD3R Rev.1. Award BIOS F13 Memory 16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24) Graphics Card EVGA NVidia GTX 560 1024MB Sound Card Realtek Integrated Monitor(s) Displays Dual Samsung SyncMaster 2494HS Screen Resolution 1920*1080 and 1920*1080 Keyboard Logitech G110 Mouse Logitech MX518 PSU Thermaltake ToughPower QFan 750W Case Thermaltake Element S VK60001W2Z Cooling Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans Hard Drives 1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
3*Samsung F1 SpinPoint 1TB in RAID5;
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0 Internet Speed Not fast enough!!! Antivirus MSE and Malwarebytes Pro Browser Chrome Version 25 Other Info Laptop: ASUS X54C, Intel Core i3-2330M @ 2.0Ghz, 4GB RAM, Intel HD on-board graphics, Windows 7 Professional SP1 (x64), LinuxMint 14 (x64), PepperMint 3 (x86) |
08 Oct 2012
|
#5 | | Windows 7 Ultimate x64 USA |

Quote: Originally Posted by Golden Hi,
Those bad sectors cannot be fixed, but what you can, and should, do is prevent data being written to them. To do that you need to run chkdsk /R. To do that, follow this:
1. Click Start 
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type chkdsk /R and hit enter.
You will be prompted whether you wish to schedule a check disk at next boot up. Press 'Y' and reboot your system. Now be patient whilst the chkdsk completes. Your system should run a little bit better.
Longer term, keep an eye for more bad sectors - if more appear, consider replacing the drive.
Regards,
Golden
As I said in my first post, Quote: I could successfully boot after running a full DSKCHK with stages 4 & 5 (which "replaced bad clusters in file 69361 of name /windows/system32/config/software" during stage 4) and running startup repair from my recovery disc.
I thought I had resolved the issue until I booted up the next day, during which the same problem had returned. After going through the same recovery process again (DSKCHK + startup repair) I could once again successfully boot....I have since then realized that my "fix" grants me one boot before going back to it's unbootable state. Also, HDD regenerator claims "HDD Regenerator is a unique program for regeneration of physically damaged hard disk drives. It does not hide bad sectors, it really restores them!" | My System Specs | | OS Windows 7 Ultimate x64 CPU AMD Athlon II x3 445 Motherboard ASRock Memory 8GB RIPJAWS Graphics Card Sapphire 6770 1GB Monitor(s) Displays Acer 20 inch Screen Resolution 1600 x 900 PSU 750W Case COOLMASTER Hard Drives x1 1TB
x1 120GB
x1 80GB Internet Speed Fast |
08 Oct 2012
|
#6 | | Windows 7 Ultimate SP1 (x64) South Australia |
Except it appeared not to have worked, since the same problem has returned............or have I missed something?
Did you specify the /R switch when you ran chkdsk?
Some light reading for you: http://en.wikipedia.org/wiki/Bad_sector Quote: A bad sector is a sector on a computer's disk drive or flash memory that cannot be used due to permanent damage (or an OS inability to successfully access it), such as physical damage to the disk surface (or sometimes sectors being stuck in a magnetic or digital state that cannot be reversed) or failed flash memory transistors. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Golden Mk. I.3 OS Windows 7 Ultimate SP1 (x64) CPU Intel i7 860 @ 2.80 GHz Motherboard Gigabyte P55A-UD3R Rev.1. Award BIOS F13 Memory 16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24) Graphics Card EVGA NVidia GTX 560 1024MB Sound Card Realtek Integrated Monitor(s) Displays Dual Samsung SyncMaster 2494HS Screen Resolution 1920*1080 and 1920*1080 Keyboard Logitech G110 Mouse Logitech MX518 PSU Thermaltake ToughPower QFan 750W Case Thermaltake Element S VK60001W2Z Cooling Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans Hard Drives 1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
3*Samsung F1 SpinPoint 1TB in RAID5;
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0 Internet Speed Not fast enough!!! Antivirus MSE and Malwarebytes Pro Browser Chrome Version 25 Other Info Laptop: ASUS X54C, Intel Core i3-2330M @ 2.0Ghz, 4GB RAM, Intel HD on-board graphics, Windows 7 Professional SP1 (x64), LinuxMint 14 (x64), PepperMint 3 (x86) |
08 Oct 2012
|
#7 | | Windows 7 Ultimate x64 USA |
Are you saying DSKCHK didn't work, or HDD Regenerator? If DSKCHK, then yes it didn't work. if HDD Regenerator, then I have not used it yet.
Also, do you think this will work?
Last edited by nomad6770; 08 Oct 2012 at 10:38 AM..
Reason: Added Link
| My System Specs | | OS Windows 7 Ultimate x64 CPU AMD Athlon II x3 445 Motherboard ASRock Memory 8GB RIPJAWS Graphics Card Sapphire 6770 1GB Monitor(s) Displays Acer 20 inch Screen Resolution 1600 x 900 PSU 750W Case COOLMASTER Hard Drives x1 1TB
x1 120GB
x1 80GB Internet Speed Fast |
08 Oct 2012
|
#8 | | Windows 7 Ultimate SP1 (x64) South Australia |
Did you specify /R switch with chkdsk?
Your issue doesn't sound like a bootloader issue to me, so I wouldn't go down that path yet. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Golden Mk. I.3 OS Windows 7 Ultimate SP1 (x64) CPU Intel i7 860 @ 2.80 GHz Motherboard Gigabyte P55A-UD3R Rev.1. Award BIOS F13 Memory 16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24) Graphics Card EVGA NVidia GTX 560 1024MB Sound Card Realtek Integrated Monitor(s) Displays Dual Samsung SyncMaster 2494HS Screen Resolution 1920*1080 and 1920*1080 Keyboard Logitech G110 Mouse Logitech MX518 PSU Thermaltake ToughPower QFan 750W Case Thermaltake Element S VK60001W2Z Cooling Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans Hard Drives 1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
3*Samsung F1 SpinPoint 1TB in RAID5;
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0 Internet Speed Not fast enough!!! Antivirus MSE and Malwarebytes Pro Browser Chrome Version 25 Other Info Laptop: ASUS X54C, Intel Core i3-2330M @ 2.0Ghz, 4GB RAM, Intel HD on-board graphics, Windows 7 Professional SP1 (x64), LinuxMint 14 (x64), PepperMint 3 (x86) |
08 Oct 2012
|
#9 | | Windows 7 Ultimate x64 USA |

Quote: Originally Posted by Golden Did you specify /R switch with chkdsk? I scheduled it through Explorer rather than CMD. but it is my understanding that checking both options as shown HERE is the same as using the /r switch in CMD. | My System Specs | | OS Windows 7 Ultimate x64 CPU AMD Athlon II x3 445 Motherboard ASRock Memory 8GB RIPJAWS Graphics Card Sapphire 6770 1GB Monitor(s) Displays Acer 20 inch Screen Resolution 1600 x 900 PSU 750W Case COOLMASTER Hard Drives x1 1TB
x1 120GB
x1 80GB Internet Speed Fast |
08 Oct 2012
|
#10 | | Windows 7 Ultimate SP1 (x64) South Australia |
Yes, that my understanding.
Since your errors occur in the \windows\system32 folder you should check for system file corruptions:
1. Click Start 
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.
Report the output once it finishes. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Golden Mk. I.3 OS Windows 7 Ultimate SP1 (x64) CPU Intel i7 860 @ 2.80 GHz Motherboard Gigabyte P55A-UD3R Rev.1. Award BIOS F13 Memory 16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24) Graphics Card EVGA NVidia GTX 560 1024MB Sound Card Realtek Integrated Monitor(s) Displays Dual Samsung SyncMaster 2494HS Screen Resolution 1920*1080 and 1920*1080 Keyboard Logitech G110 Mouse Logitech MX518 PSU Thermaltake ToughPower QFan 750W Case Thermaltake Element S VK60001W2Z Cooling Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans Hard Drives 1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
3*Samsung F1 SpinPoint 1TB in RAID5;
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0 Internet Speed Not fast enough!!! Antivirus MSE and Malwarebytes Pro Browser Chrome Version 25 Other Info Laptop: ASUS X54C, Intel Core i3-2330M @ 2.0Ghz, 4GB RAM, Intel HD on-board graphics, Windows 7 Professional SP1 (x64), LinuxMint 14 (x64), PepperMint 3 (x86) Damaged Blocks Detected in HD Tune, Failure to Boot problems? All times are GMT -5. The time now is 06:34 AM. | |