RAM issue on 7 Professional 64 bit

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  1. Posts : 68
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    RAM issue on 7 Professional 64 bit


    I recently updated my Realtek audio driver and found that upon restart I could no get any display. After disassembling and reassembling my computer several times I finally got it up and running again but with a major performance issue. Out of the 16gb of installed memory i have installed on my motherboard it use to be that 12 were detected by windows and 8 were usable......now it says 12 detected and 2 usable. Being a 3d modeler and video editor this is unacceptable. Can any one help?

    msconfig has all ready been checked.
    Attached Thumbnails Attached Thumbnails RAM issue on 7 Professional 64 bit-untitled.png  
      My Computer


  2. Posts : 349
    MS Windows 7 Professional 64-bit SP1
       #2

    ShadowFalls said:
    I recently updated my Realtek audio driver and found that upon restart I could no get any display. After disassembling and reassembling my computer several times I finally got it up and running again but with a major performance issue. Out of the 16gb of installed memory i have installed on my motherboard it use to be that 12 were detected by windows and 8 were usable......now it says 12 detected and 2 usable. Being a 3d modeler and video editor this is unacceptable. Can any one help?

    msconfig has all ready been checked.
    So you've gone to msconfig, boot, and advanced options to check it isn't set to a certain amount of memory? Have you also checked your bios to make sure it's not only allowing so much as well?
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #3

    I would also help if you could completely fill out your system specs.
    System Info - See Your System Specs

    Speccy - System Information - Free Download
    Look at my specs in lower left of this post. I will give you a idea of what is needed.
      My Computer


  4. Posts : 68
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    My motherboard doesn't give the option to limit memory or any other options associated with ram for that matter. I detailed my specs better..
      My Computer


  5. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #5

    How much ram is indicated in the Bios?
    Did you install your ram as per motherboard directions.
    Your motherboard has more setting than most people will know how to use.
    But for now don't mess with them. Leave them a default (Auto).
    Just make sure your ram is seated properly and the little clips on each end are engaged properly. I would like to see more specs. on your ram. Look at mine.
    Then go to Resource Monitor and upload this.
    RAM issue on 7 Professional 64 bit-resource-monitor-ram.png
      My Computer


  6. Posts : 68
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #6

    Layback Bear said:
    How much ram is indicated in the Bios?
    Did you install your ram as per motherboard directions.
    Your motherboard has more setting than most people will know how to use.
    But for now don't mess with them. Leave them a default (Auto).
    Just make sure your ram is seated properly and the little clips on each end are engaged properly. I would like to see more specs. on your ram. Look at mine.
    Then go to Resource Monitor and upload this.RAM issue on 7 Professional 64 bit-resource-monitor-ram.png

    hmmm... i'm gonna take an educated guess and say i have way to much hardware reserved memory
    Attached Thumbnails Attached Thumbnails RAM issue on 7 Professional 64 bit-untitled.png  
      My Computer


  7. Posts : 7,683
    Windows 10 Pro
       #7

    Yeah, that would be a good guess.

    Please check MSCONFIG and make sure the "Maximum Memory" box isn't checked.

    RAM issue on 7 Professional 64 bit-capture.jpg
      My Computer


  8. Posts : 68
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #8

    it's not....but i did find an audio driver in device manager that appears to have installed itself several times over. "Nvidia HD Audio"....this problem occurred after i updated my realtek hd audio driver.
      My Computer


  9. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #9

    What I would do if it was my computer would be remove the realtek driver I just installed and reboot and see if Windows 7 will pick it up a different driver. My computer has 4 Nvidia HD Audio so I don't think that is a problem. I have seen this one time before and going by memory it was either the ram or the video card wasn't seated properly.
      My Computer


  10. Posts : 68
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #10

    didn't work...i took extra cation in making sure my ram was all installed properly.....i'll double check my video card but i doubt it
      My Computer


 
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