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Windows 7: HP Printing issue

09 Oct 2012   #1
kf10

Win 7 home premium 32 bit
 
 
HP Printing issue

whenever i try to print to HP1020 laser printer, it says Error Printing, then i delete the document from the print queue and gives the print command again, again it says the Error Printing, so i restart the computer and printer 3-4 times and then it prints correctly....

sometime it shows printer is offline, even though the printer is on and attached to computer usb port

every time i have to print the document the same process repeats again and again

i think i need to change the USB cable maybe


My System SpecsSystem Spec
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09 Oct 2012   #2
Debbie B

Windows 7 Enterprise x64
 
 


Hi,

I would suggest you to click on the URL mentioned to download the “HP Print and Scan Doctor”. HP recommends that you download and install the tool any time you need to troubleshoot a printing problem. Click the plus sign next to your operating system and follow the instructions:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477&cc=us&dlc=en&lang=en&lc=en&product=57835#N106

If the issue persists, I would suggest you toRemove and reinstall the HP Printer software.

Keep us posted
My System SpecsSystem Spec
10 Oct 2012   #3
kf10

Win 7 home premium 32 bit
 
 

some times computer says USB device not recognize
My System SpecsSystem Spec
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10 Oct 2012   #4
Debbie B

Windows 7 Enterprise x64
 
 

Hi,

You might want to try the steps mentioned on : http://www.online-tech-tips.com/computer-tips/usb-device-not-recognized/
My System SpecsSystem Spec
05 Nov 2012   #5
kf10

Win 7 home premium 32 bit
 
 

bought a expensive geniune usb cable and it solved the problem
My System SpecsSystem Spec
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 HP Printing issue




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