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Windows 7: Devices and Printers not showing up


10 Oct 2012   #1

Windows 7 32 bit
 
 
Devices and Printers not showing up

I downloaded the latest Windows update just a bit ago. When the comp rebooted I had an Adobe Flash update (which I installed). Rebooted, then opened Word to print out a document and it couldn't locate any printers. Tried to "Add printer" and got the error "The Active Directory Domain Services is currently unavailable."

Perplexed, I decided to check my printers in Devices and Printers--and it is no longer there! Not that I click on Devices and Printers and it is black--the Devices and Printers option is no longer there when I click on the Start menu.

I uninstalled the Flash update and rebooted but that didn't bring anything back. Do I need to uninstall the entire Windows update next (it was a big update).

I'm using Windows 7 32 bit.

My System SpecsSystem Spec
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10 Oct 2012   #2

Windows 7 32 bit
 
 

Also, I went into Services to check the Print Spooler Service, and it is not listed at all.
My System SpecsSystem Spec
10 Oct 2012   #3

Windows 7 Pro. 64/SP-1
 
 

What I would try next.
SFC /SCANNOW
----------------
SFC /SCANNOW Command - System File Checker
If that didn't work I would remove the Adobe Flash just installed and reboot.
My System SpecsSystem Spec
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10 Oct 2012   #4

Windows 7 32 bit
 
 

Yeah, tried that. I also just did a System File Checker (src/scannow) from the Command Prompt. It found one corrupted file which made me think the problem was solved. But a re-boot didn't do it!

I suspect the problem might be in the Print Spooler Service not working. More digging.
My System SpecsSystem Spec
10 Oct 2012   #5
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Next step would be this: Repair Install
My System SpecsSystem Spec
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 Devices and Printers not showing up




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