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Windows 7: external hard drive doesn't show up on pc

11 Oct 2012   #1
Yanchu

Windows 7
 
 
external hard drive doesn't show up on pc

I have a Seagate External Hard drive, Desk Goflex 3 TB.
I'm using it for sevral mounth in windows 7 and it's working fine.

Now, I bought a new latop using windows 7 as well, and it's not recognizing my hard drive.
The hard drive doesn't appear in the Disk Management at all.
The computer does recognize other USB devices (disk-on-keys, mouse).

I've read some old messeges but no one fits...


My System SpecsSystem Spec
.

11 Oct 2012   #2
jumanji

Windows 7 Home Premium 32 bit
 
 

Hi Yanchu,

Welcome aboard.

Try this.
  1. Plug in and turn on the external USB hard drive
  2. Right mouse click on My Computer
  3. Left click on Manage
  4. Left click on Device Manager
  5. Expand the USB list
  6. Find the USB device for your USB Hard Drive
  7. Right mouse click - Uninstall
  8. Turn off the external USB hard drive
  9. Turn on the external USB hard drive and let it find and install the driver
  10. Does it work now?
My System SpecsSystem Spec
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 external hard drive doesn't show up on pc




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