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#1
Modem installation problem
I want to use Windows Fax and Scan on an HP desktop computer running Win 7 Home Premium. I bought an inexpensive internal PCI fax modem and installed it, which seemed to go without problem. Device Manager reports it is working properly, but when I use the Diagnostics to query the modem I get an error that the port the modem is attached to could not be opened because of a possible hardware conflict.. The modem log reports the following:
10-16-2012 12:20:39.662 - Modem type: PCI SoftV92 Modem
10-16-2012 12:20:39.662 - Modem inf path: oem28.inf
10-16-2012 12:20:39.662 - Modem inf section: Modem3
10-16-2012 12:20:39.662 - Matching hardware ID: pci\ven_14f1&dev_2f30&subsys_205114f1
10-16-2012 12:20:39.724 - Opening the modem device failed with error 000005aa
The computer has no built-in COM ports (strictly USB), and the modem, like almost all internal modems, installs iteself on virtual port COM3. When I try to change the port to *any* other COM port, I get an error that the port has been opened by another application.
What gives here?