Windows 7: No Longer recognizes internal BluRay drive

Dear All,



Forgive me if this has been addressed- if so just link me , thanks

I had a computer built for me, included in this was a Pioneer BD internal drive, which worked well with two different softwares (Burnaware & PavTube Bluray ripper).

My issue is that the computer no longer recognizes the drive, I have done some research but cannot find a definitive answer. The "microsoft fix" link I tried wont work as it cant see it and it also does not appear in my device manager. I cannot remember when I last used the drive so I cannot even hazard a guess if I were to try and go back to a restore point.
It powers up as I can open it and it "accepts" a disc, but thats it.

any help anyone can offer is appreciated


Regards David

Check the obvious first.......if it is an intermittent issue, open the case and check the SATA data/power cables and make sure they are plugged in completely.

Do you have Itunes installed? A few years ago I kept "losing" my 2 DVD burners, after 3 reinstalls trying to get them back I found It was itunes that did it. The only program that would burn a disc was DeepBurnerPro. I have never used itunes again, and never have had that problem again.

open the case and check the SATA data/power cables and make sure they are plugged in completely.

*Sigh* Loose cable- Thanks

So that fixed it??