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Windows 7: 2 TB sata external HD usb broke off

11 Nov 2012   #71
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

jumanji also suggests putting the drive in a replacement enclosure - great idea and not too expensive. As he said, that eliminates the jumper and BIOS questions.

Google shopping results: external drive enclosure


My System SpecsSystem Spec
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11 Nov 2012   #72
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Don't sweat the name, just call me Bill. Other folks have typo'd Slartybrat which made me laugh.

I appreciate your oversight no matter what you call me.
Quote   Quote: Originally Posted by jumanji View Post
Hi Slartybart, (earlier I was typing startyybart - blame it on my poor eyesight )
My System SpecsSystem Spec
11 Nov 2012   #73
injmalk

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

What about a usb dock?
My System SpecsSystem Spec
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11 Nov 2012   #74
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Pretty much the same thing, but some leave your drive exposed. All are more expensive (higher functionality). Your choice, the point of the exercise would be to "restore" the drive to be a USB connected device. A cable would work too, but exposes the drive even more.
Quote   Quote: Originally Posted by injmalk View Post
What about a usb dock?
My System SpecsSystem Spec
12 Nov 2012   #75
injmalk

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

So the drive was not recognized in the dock by the computer or in the disk management or testdisk.
My System SpecsSystem Spec
13 Nov 2012   #76
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

I have three follow up questions before I "kiss the baby goodnight"

1) Did you remove the jumper?
2) Did you try Testdisk then, still connected to mobo?
3) Do you have a "spare" drive you could put in the dock to make sure it isn't the dock?
Ok I said 3, just thought of two more
3a) What does not recognized mean - Computer, Disk Management?
3b) What does Testdisk show when you get to the select drive step?
3c) Do you want to continue troublehsoting the dock or go back to connecting it to the mobo? (answer to Q2 might answer part of this.

Basically, if Testdisk doesn't see the drive, we're done. It did see the drive when connected internally, so there's a chance.

Bill
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My System SpecsSystem Spec
17 Nov 2012   #77
injmalk

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

1) Yes
2)the original troubleshooting was connected to the mobo without the jumper
3) yea it works with other drives
4) yea nothing comes up in disk management
5)teskdisk doesnt give the option for the 2TB drive
6) yea ill connect it to the mobo again and go from there that seemed to give the best options

since programs like recuva need a partitioned drive to search would it accomplish anything if I just formated the drive to try to recover files that way or will this most likely not work and make things worse?
My System SpecsSystem Spec
18 Nov 2012   #78
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Sorry-I'm. Having machine trouble again

Fingers too fat----eyes too weak to use a phone for troubleshootig

Formatting might work or it might not

Your drive seems to be in sad shape

Testdisk is probably your best hope

Another member had success when they ran it offline
You could put it on an install usb windows install that is and launch a. Cmd prompt -
Or visit jumanji tutorial----one last note, OP ran 6.14
Jumanji knows testdisk - send him a PM, he is a very nice man

I won't have a machine until next week--IF the repalcment parts solve the problem
My System SpecsSystem Spec
18 Nov 2012   #79
ICIT2LOL

Desk1 8 Pro / Desk2 7 Home Prem / Main lap Asus ROG 7 Pro
 
 

I'm outta here good luck fellas
My System SpecsSystem Spec
28 Nov 2012   #80
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

@injmalk: I cobbled together a machine, so I can at least read and post stuff.

What's the status of the issue you're trying to resolve?

A few posts that might help:
Kado897 posted this as a possible solution in jumanji's guide

jumanji referenced a link:
How To Fix: External Disk Drive Suddenly Became RAW

There is certainly a lot to learn about disk recovery and every situation is just a litttttle bit different.There are some set steps for common recovery, the easiest is to physically be at the PC. I used to know this stuff inside out.

Read up - follow some of the examples on the Testdisk site. I don't know if Kado's solution saves the data - it might only make the drive usable again. It's a crap shoot - the one piece of data that is mission critical might get overwritten.... but you might be able to recover other data using Recuva or other software.

The "solution" for the OP was to run Testdisk offiline - the OP never qualified what boot was used, but any bootable USB with Testdisk on it should do the same thing. Note that the LiveCD references on the Testdisk site point to utility disks with older versions - also note that OP used the beta 6.14 version of Testdisk (meaning you might have to roll your own bootable with the beat Testdisk on it.)

There's a bootable USB tutorial in the SF tutorial section that might work.... you would have to add Testdisk to the USB, boot from it and run Testdisk.

Bill
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 2 TB sata external HD usb broke off




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