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Windows 7: Printer only prints 1 copy of document, even when I put 2 copies

31 Oct 2012   #1
xmrkite

Windows 7
 
 
Printer only prints 1 copy of document, even when I put 2 copies

Hello, my printer is only printing 1 copy of a document, webpage, excel file, etc.

It doesn't matter what I print, when I select to print, I get the box to change the quantity, but no matter what I put in there, it always just prints one copy.

It will print all the pages of a document, but just 1 copy.

Any idea what I can do here?


My System SpecsSystem Spec
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31 Oct 2012   #2
ashleyg

Windows 7 Professional x64, SP1
 
 

Hi xmrkite. what brand/model printer is it?

If it is an HP laserJet type then this link may help:

Laserjet won't print multiple copies on Windows 7 - HP Support Forum

Otherwise post the details and we'll see what we can find.
My System SpecsSystem Spec
31 Oct 2012   #3
xmrkite

Windows 7
 
 

It's an HP laser jet 1300. i will try this when I get back to the office and report back. I have the printer shared and the other user has the same issue. Do you think this will fix it for her or should I make the same change on her computer?
My System SpecsSystem Spec
.

31 Oct 2012   #4
ashleyg

Windows 7 Professional x64, SP1
 
 

Not sure but suggest change on your system first and get her to test if fixed.
if not then look to make similar change on her system if that's possible.
My System SpecsSystem Spec
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 Printer only prints 1 copy of document, even when I put 2 copies




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