Plug and Play disable my USB devices

the thing is when i look under device manager > Universal Serial Bus Controllers most of the time i don't see my Mouse or Keyboard .. it just say USB Root Hub with a yellow triangle and when i double click that under device status it say "windows cannot start this hardware device because its configuration information ( in the registry ) is incomplete or damaged. (Code 19)

also when the device driver is installing sometimes it say Dell USB Keyboard and Mouse keep saying it's unplugged while installing and im not unplugging it nor it's loose.


thanks for responding

thanks but it said " this system is not supported, setup will exit "

but i stumble upon something while in safe mode.. in order for my keyboard/mouse to work i will need to uninstall the USB HUB ROOT under device manager because the have a little caution triangle. While i was in safe mode.. windows still .. did the device driver installation in safe mode >_> so i thought it was gonna mess up but it actually said it installed correctly and both keyboard/mouse worked in safe mode!!

and now it works ~~ thanks guys for guiding me to the right direction :P

but do anyone know why it installed perfectly in safe mode? i mean i must of tried over 30 times reinstalling the USB HUB ROOT and it finally installed successfully in safe mode

breeZy said:

the thing is when i look under device manager > Universal Serial Bus Controllers most of the time i don't see my Mouse or Keyboard .. it just say USB Root Hub with a yellow triangle and when i double click that under device status it say "windows cannot start this hardware device because its configuration information ( in the registry ) is incomplete or damaged. (Code 19)

also when the device driver is installing sometimes it say Dell USB Keyboard and Mouse keep saying it's unplugged while installing and im not unplugging it nor it's loose.


thanks for responding

It will be under human interface devices, or Keyboard and Mouse.

~Lordbob

breeZy said:

does anyone know why windows 7 only install my devices successfully in safe mode?

because it's only a temporarily fix until i plug in another usb for ex. a usb flash drive it will still re-install all my devices that is already install like my keyboard/mouse and disable it when it installs my flash drive

thanks

Have you tried what we suggested?

~Lordbob