Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Why does my HP printer keep malfunctioning?

07 Nov 2012   #1

Windows 7 home premium 64 bit
Why does my HP printer keep malfunctioning?

What happens is, I'll go to print a word document. About half of the time, the document says "error-printing". Sometimes, deleting it will remove it from the printer menu; at other times, it perpetually says it is deleting. The only way to remove it is by shutting the computer down and unplugging the printer (all the lights will be flashing on the printer). If I don't remove it, I can't print, because it takes priority over anything new I try to print.

I have 100% ruled out a physical problem with the printer, or an issue with the computer. I have two questions, essentially:

1.) Can I prevent this from happening?
2.) If not, is there a way I can delete the document without shutting the computer down?

Here is a picture of the printer menu when the document won't delete.

It's an HP deskjet.

My System SpecsSystem Spec
08 Nov 2012   #2
Debbie B

Windows 7 Enterprise x64


The solutions in the following document address the issue of print jobs getting stuck in the print queue:

Hope this helps.
My System SpecsSystem Spec

 Why does my HP printer keep malfunctioning?

Thread Tools

Similar help and support threads for2: Why does my HP printer keep malfunctioning?
Thread Forum
MS VisualStudios Malfunctioning Software
Solved explorer malfunctioning General Discussion
System restore malfunctioning? Backup and Restore
Recycle bin malfunctioning General Discussion
Cleartype tuner is malfunctioning BSOD Help and Support
Malfunctioning Homegroup? Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:02 AM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App