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Windows 7: SSD no longer appears in Disk Management, or My Computer, no Activity

14 Nov 2012   #1

Windows 7 64bit Home Premium
 
 
SSD no longer appears in Disk Management, or My Computer, no Activity

Skill level: Beginner

I've been toying with the idea of swapping the hard drive out of my Acer Aspire 5740-5780 laptop with an Intel SSD 330 to improve performance. So I used Norton Ghost 15.0 to copy my data to my new Intel SSD. So after that was done I swapped hard drives, and booted up. My laptop was stuck at the Acer Splash Screen (F2 and F12) menu. I'm able to press either key, but it locks after that.

Then I read somewhere that I need to go through sysprep. So I swapped the original hard drive back in. After attempting sysprep, I get an error, Fatal Error...


Now as I'm typing I'm using my original Hard Drive just fine on my laptop. However, when I connect my Intel SSD via USB on my external enclosure - it is no longer detected in My Computer or Disk Management.


My System SpecsSystem Spec
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14 Nov 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

Have you tried restarting the computer with the SSD connected? Also, a clean install is recommended, although cloning the hard drive can be done, but much easier with Paragon migrate ( not free $19.95). it will transfer the complete OS and align the SSD at the same time. You may find this useful, SSD - Install and Transfer the Operating System
My System SpecsSystem Spec
14 Nov 2012   #3

Windows 7 64bit Home Premium
 
 

Are you suggesting restarting with the SSD connected via USB external enclosure? No. Will try that now and report.
My System SpecsSystem Spec
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14 Nov 2012   #4

Windows 7 64bit Home Premium
 
 

After restarting, SSD still not detected on My Computer or Disk Management.

I will perform a clean install next time. For now I'd like my SSD to become functioning again so that I can use it towards my desktop build next month.
My System SpecsSystem Spec
14 Nov 2012   #5

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by tomtam6 View Post
After restarting, SSD still not detected on My Computer or Disk Management.

I will perform a clean install next time. For now I'd like my SSD to become functioning again so that I can use it towards my desktop build next month.
I guess you are aware that you can not just switch the SSD back and forth between the laptop and desktop. The drivers for the two are different so you will have problems. You need to put the SSD in one of your computers and leave it.
My System SpecsSystem Spec
14 Nov 2012   #6

Windows 7 64bit Home Premium
 
 

Quote   Quote: Originally Posted by bigmck View Post
Quote   Quote: Originally Posted by tomtam6 View Post
After restarting, SSD still not detected on My Computer or Disk Management.

I will perform a clean install next time. For now I'd like my SSD to become functioning again so that I can use it towards my desktop build next month.
I guess you are aware that you can not just switch the SSD back and forth between the laptop and desktop. The drivers for the two are different so you will have problems. You need to put the SSD in one of your computers and leave it.

I'm aware, however the only machine involved is my laptop. It was an attempt to swap out my laptop's hard drive with this SSD for a performance boost. For the record, my laptop is functioning with original hard drive. But my "external" is not connecting.
My System SpecsSystem Spec
14 Nov 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

Try putting the Windows 7 DVD in the DVD drive, install the SSD in the laptop, boot from the DVD. See if the SSD is recognized, if so Install to the SSD.
My System SpecsSystem Spec
14 Nov 2012   #8

Windows 7 64bit Home Premium
 
 

Thanks for everyone's input. I took it to IT services and they determined that it's dead without much examination. I have decided since my SSD is less than 14 days old that I'll request a replacement from vendor. I've been successfully approved for an RMA and will ship it back on my dime for a replacement as I stated my SSD arrived "defective".

I will not attempt to ghost or clone again unless aided by a technician. My replacement SSD is going to my brand new build.
My System SpecsSystem Spec
14 Nov 2012   #9

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by tomtam6 View Post
Thanks for everyone's input. I took it to IT services and they determined that it's dead without much examination. I have decided since my SSD is less than 14 days old that I'll request a replacement from vendor. I've been successfully approved for an RMA and will ship it back on my dime for a replacement as I stated my SSD arrived "defective".

I will not attempt to ghost or clone again unless aided by a technician. My replacement SSD is going to my brand new build.
A clean install is by far the best way to do it. Use this tutorial and you won't go wrong. Clean Install Windows 7 If you have never used a SSD, you will be amazed how fast they are. Your programs will open in one second. Enjoy
My System SpecsSystem Spec
14 Nov 2012   #10

Windows 7 64bit Home Premium
 
 

Unfortunately I like many many many negligent owners have lost the Windows 7 disc. Thanks.
My System SpecsSystem Spec
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 SSD no longer appears in Disk Management, or My Computer, no Activity




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