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Windows 7: Is my External hard-drive faulty?


16 Nov 2012   #1

Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2.
 
 
Is my External hard-drive faulty?

Hello guys,

When I plug in my 80GB External HD USB drive it turns all other devices off etc and doesn't work. Is it faultly?

My System SpecsSystem Spec
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16 Nov 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

What other devices are turned off?
My System SpecsSystem Spec
16 Nov 2012   #3

Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2.
 
 

It turns off all other USB devices, like wireless keyboard and usb mouse etc.
My System SpecsSystem Spec
.


16 Nov 2012   #4

Windows 8.1 Pro RTM x64
 
 

Quite possible, Carl. The first thing to do would be to try another USB cable and see if that makes any difference (unlikely, but worth a shot). If still no go, then you need to transfer the drive itself into a new enclosure as the USB/SATA (or USB/IDE) interface in your existing enclosure has failed. I've had this happen to me, only my drive was being intermittently recognised and it didn't cause my other USB devices to stop working. Just make sure that you get an enclosure to suit the type of drive, SATA or IDE.
My System SpecsSystem Spec
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 Is my External hard-drive faulty?




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