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Windows 7: HP Officejet 4500 G510g-m is not detected by HP software

20 Nov 2012   #1

Windows 7 Ultimate x32
 
 
HP Officejet 4500 G510g-m is not detected by HP software

Hi everybody

I recently bought HP Officejet 4500 G510g-m, tried to install on windows 7 from HP installation cd-rom was not detected, d/led fresh setup file from HP website also failed to detect, from pc tried to add network printer easiely detected, I can now print direct from pc to printer, it is listed on devices and printers, also detected on my daughter laptop using same HP installation cd. on my pc It is found as webpage by this address : http://192.168.1.30/index.htm?cat=network&page=wi​redIfc

I need to install HP installation software for scanning and other options.


Please help

Thanks.

My System SpecsSystem Spec
.

21 Nov 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Is this printer connected directly to your PC by USB cable?
If not, are you connecting to it through a wired network or wirelessly?
My System SpecsSystem Spec
21 Nov 2012   #3

Windows 7 Ultimate x32
 
 

Hi.

It is not connected to pc by usb, It is wired connected to router.

Thanks and regards.

Quote   Quote: Originally Posted by TVeblen View Post
Is this printer connected directly to your PC by USB cable?
If not, are you connecting to it through a wired network or wirelessly?
My System SpecsSystem Spec
.


21 Nov 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

You may need to connect it to the PC with USB to install the software, then move it back to the router afterward.

I do not see a Network Driver for that unit which would automate the network installation process. So I believe they want you to install the printer directly with that driver. Unless during the installation you see a window where you can point to the printer's location on the network.
My System SpecsSystem Spec
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 HP Officejet 4500 G510g-m is not detected by HP software





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