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Windows 7: Western Digital External USB Hard Drive Unrecognized in Windows 7

23 Nov 2012   #1

Windows 7 64 and 32
Western Digital External USB Hard Drive Unrecognized in Windows 7

Just the other day my wife and I are watching several movies on my external hard drive, which has a plethora of movies we've gathered. It's not even that old, less than a year old.

here's what I've done:

I have three computers in our house

-Windows 7 64bit Desktop (custom built)
-Windows 7 32bit laptop (Dell Vostro 1700)
-Windows 7 32bit Toshiba)

Not a single one of these computers even so much as detect the hard drive at all now. I tried a different usb cable as well, and i got nothing. I tried different wall outlets, it still blinks when I plug it in the computer, but the computer doesn't remotely see it.

Here's exactly what happened leading up to this, so no one is confused:

I first noticed a problem when I tried to download a new movie using utorrent. It started the file, and then failed saying something was wrong with like cyncro or something. Whatever, I looked up the error code. Appears others have had this issue as well, so I did what they said, "chkdsk /r" on my hard drive (J:/). It got to step five, but froze nothing, for over 6 hours it sat there and not a thing at all.

So I cancelled it, closed it out, and restarted the computer with the device plugged in.

it reboots, and now...absolutely nothing. It doesn't even see that a drive exists.

like I said, I've changed out the cables, moved power outlets, tried different computers and different ports, and done these steps on each of them:

1. Checked device manager...doesn't even show it on any of the computers.
2. Checked printers and devices..not even a hint.
3. Checked hidden devices on device manager...not even there.

I just recently had another issue. I was trying to get my ALFA AWSU036NHR wifi modem to work, but it wouldn't work. The difference was, I could see the device, the driver just didn't work. I fixed it by finding the driver (which was ridiculously hard to do until I start looking outside of the Alfa network of drivers and looked towards realtech. I downloaded a torrent of driver packs for windows 7 32 and 64, it was in there, problem solved, now it works perfectly.

The external hard drive....can't fix it until I can somehow get the computer to just SEE it.

Any ideas? I have no freaking clue what happened to it or what chkdsk /r did to it, but I would love to get my movies back, i have no copies of these and it almost takes up an enter 2 TB hard drive, so it's a butt-ton of movies and JUST movies.

My System SpecsSystem Spec
23 Nov 2012   #2

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit

Look Shawn I ma no expert but have you tried DISKPART to see if it is in there - I sometimes have this problem and pretty well all the time it will show up in that.

Nb ""
"****" is just to show the letters to be typed not the quotation marks

Start > type "cmd" in search > right click the cmd at the top of the Start menu > left click "run as administrator" > let it work to a balck and white DOS screen > type in "diskpart" > Enter > DISKPART will come up > type "list disk" > Enter it will show all the drives (disks) on or in the machine.

If you know how to snip or capture the screen post back the screen.
My System SpecsSystem Spec

 Western Digital External USB Hard Drive Unrecognized in Windows 7

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