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Windows 7: wireless HP printer won't print

01 Dec 2012   #1
EGWG

Windows 7 Home Premium 64bit
 
 
wireless HP printer won't print

Friends, this is my first post.
My HP Photosmart 6510 B211a printer is set up correctly -- it prints a 'congratulations' sheet telling me so -- but so far I have failed to persuade it to print for me. It is wireless (no USB cable), so gets its jobs via the router (which is a British Telecom Home Hub 3, for broadband).
How do I tell Windows 7 Home Premium (64-bit) how to talk to it?! Does the pc need a driver -- I have no message asking me to install one? And if a driver is needed, which one?
I wish to use a software 'printer' (to wit: the admirable FinePrint or PDF Factory) which sends pages to print, informs me that that is what it has done -- but nothing actually prints. Playing around with 'defaults' has so far achieved nothing.
Ideas? Suggestions? Similar experience? I'm all eyes/ears.
Cheers
EGWG (I'm an over-80, not into any 'social networking' .... )


My System SpecsSystem Spec
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01 Dec 2012   #2
kingscurate

win 7 home premium 64 bit
 
 

You must have istalled a disk, that would contain the drivers. Your firewall is probably stopping your pc talking to the printer. I had this on a HP wireless all in one, a few years back, and i think thats down to hp not your firewall.
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 wireless HP printer won't print




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