| Windows 7: Windows detects speakers that aren't plugged in? |
06 Dec 2012
|
#1 | | Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 |
Windows detects speakers that aren't plugged in? Would anyone know why Windows would be detecting speakers under playback devices when absolutely no speakers are plugged in?
The result is I can not get sound out of any speakers I plug in, presumably because Windows is trying to use these phantom nonexistent speakers. USB headphones work fine, but USB speakers do not (Guessing because headphones show up as a different type of device ).
I've tried disconnecting everything from the system not required to boot into Windows, so the only output device is coming from my video card to a standard VGA monitor.
If it provides any additional info, I get no audio booting into a Linux Mint live OS either, but I didn't do too much troubleshooting when I was in there, more just wanted to check and see if it was exclusive to Windows.
The board is a ASRock 970 Extreme3 with RealTek audio. I've tried fully uninstalling and reinstalling the drivers and restoring BIOS defaults, neither made any difference.
This seems like the onboard audio card is completely malfunctioning but I hope there is some other explanation. Thanks. | My System Specs |
| OS Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 CPU AMD Phenom(tm) II X6 1045T Processor Motherboard ASRock 970 Extreme3 Memory 8.00 GB Graphics Card AMD Radeon HD 6800 Series Sound Card (1) AMD High Definition Audio Device (2) Realtek High Defi Screen Resolution 1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz Hard Drives (1) OCZ-AGILITY3 ATA Device (2) ST3160815AS ATA Device |
06 Dec 2012
|
#2 | | Windows 7 Home Premium 32-Bit - Build 7600 SP1 Houston, Texas |
Have they ever worked or did they just stop recently? If they just stopped recently, you might try a System Restore to a date when they were working. | My System Specs | | System Manufacturer/Model Number Custom Build OS Windows 7 Home Premium 32-Bit - Build 7600 SP1 CPU Intel Core i3-2120 3.30Ghz Motherboard Asus P8Z68-V LX Intel Z68 Socket H2 ATX Memory Kingston 4 GB DDR3 1333 mhz Graphics Card Zotac GeForce 9400 GT 512MB Sound Card Sound Blaster Audigy SE 24-Bit Monitor(s) Displays Samsung Sync Master 940 = 19 inch Screen Resolution 1440 X 900 Keyboard Microsoft Natural 4000 Mouse Microsoft Custom Optical 3000 PSU 500 watt Case NZXT Apollo - Silver with Clear Side Panel Cooling Three 120 mm Fans Hard Drives OCZ Vertex 3 120 GB Sata 3 SSD ==
Western Digital 160 GB Caviar Blue 7200 RPM ==
Western Digital 500 GB Caviar Green 7200 RPM == Internet Speed AT&T Fiber Optic Wireless Network Other Info 120 mm Blue LED Fan -- Three Blue LED Lazer Light Sticks |
06 Dec 2012
|
#3 | | Windows 7 Ultimate X64 SP1 Mt. Crumpit/Whoville |
Welcome to Seven Forums.
Can you post a snip of where you are seeing the ghost speakers? Screenshots and Files - Upload and Post in Seven Forums | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home Built Desktop By DataTech OS Windows 7 Ultimate X64 SP1 CPU Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU Motherboard ASUS P8Z68-V PRO/GEN3 Memory 16GB G.Skill Sniper 2133MHz 4x4GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 GeForce GTX 460 Sound Card Onboard Realtek 5-1 Monitor(s) Displays Samsung P2570HD Screen Resolution 1920x1080 Keyboard Old, beat-up Dell USB From 10 yrs Ago Mouse Gigabyte m6900 wired PSU Corsair HX650W Case Inwin Dragon Rider Cooling Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM Hard Drives Crucial M4 128GB for OS, 750GB Seagate MomentusXT for data, 500GB Seagate Constellation for storage Internet Speed 8-19 Mbs down, 3-4 Mbs up Comcast Cable Antivirus Norton Internet Security Browser IE 9, Opera when needed Other Info 4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power generator with flux capacitor, 1.21 gigawatts. |
06 Dec 2012
|
#4 | | Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 |
The speakers were working yesterday, I did a big reshuffle of my two desktops and swapped a monitor to this system as well as installed a USB 3.0 PCIe card. The very first thing I did when I realized the sound had stopped working was remove and completely uninstall the drivers for the USB 3.0 card and hook the original monitor up. When that didn't work I did a system restore to the previous day with a reinstall/uninstall of the audio drivers then restored BIOS defaults, none of these produced any change.
The snip below is with absolutely no audio device attached to the computer, nor any front panel audio jacks or anything similar. | My System Specs | | OS Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 CPU AMD Phenom(tm) II X6 1045T Processor Motherboard ASRock 970 Extreme3 Memory 8.00 GB Graphics Card AMD Radeon HD 6800 Series Sound Card (1) AMD High Definition Audio Device (2) Realtek High Defi Screen Resolution 1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz Hard Drives (1) OCZ-AGILITY3 ATA Device (2) ST3160815AS ATA Device |
06 Dec 2012
|
#5 | | Windows 7 Ultimate X64 SP1 Mt. Crumpit/Whoville |
If you connected the monitor via HDMI it may be detecting the monitor's speakers since that carries audio as well.
Try clicking on RealTek Digital Output in the Sound window and set is as default.
Retrace all of your steps in moving things around to see if you missed something. I don't think the sound chip would go out like that. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home Built Desktop By DataTech OS Windows 7 Ultimate X64 SP1 CPU Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU Motherboard ASUS P8Z68-V PRO/GEN3 Memory 16GB G.Skill Sniper 2133MHz 4x4GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 GeForce GTX 460 Sound Card Onboard Realtek 5-1 Monitor(s) Displays Samsung P2570HD Screen Resolution 1920x1080 Keyboard Old, beat-up Dell USB From 10 yrs Ago Mouse Gigabyte m6900 wired PSU Corsair HX650W Case Inwin Dragon Rider Cooling Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM Hard Drives Crucial M4 128GB for OS, 750GB Seagate MomentusXT for data, 500GB Seagate Constellation for storage Internet Speed 8-19 Mbs down, 3-4 Mbs up Comcast Cable Antivirus Norton Internet Security Browser IE 9, Opera when needed Other Info 4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power generator with flux capacitor, 1.21 gigawatts. |
06 Dec 2012
|
#6 | | Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 |

Quote: Originally Posted by Britton30 If you connected the monitor via HDMI it may be detecting the monitor's speakers since that carries audio as well.
Try clicking on RealTek Digital Output in the Sound window and set is as default.
Retrace all of your steps in moving things around to see if you missed something. I don't think the sound chip would go out like that. No HDMI inputs on either the old or the new monitor, and the RealTek Digital Output is only for digital audio outputs I don't have.
Something else strange happened a few hours ago. The little RealTek notification icon on the taskbar was constantly popping up saying an audio device had either been plugged in or unplugged. It would usually do a dozen or so of unplugged, then switch to plugged in. This lasted about an hour and just abruptly stopped.
I've never had onboard audio crap out like this, nor have even heard of it happening. To know without a doubt it was hardware related, I did a fresh Win 7 installation on a different hard drive and using the original monitor with no new hardware at all.
After installing the RealTek audio drivers in the new installation I got the exact same behavior. Speakers detected when they weren't plugged in, and absolutely no audio when speakers were plugged in.
If I had to make a wild guess, I think something about that USB PCIe card had something to do with it. The card is easily the most poorly designed and cheap PCB I've ever seen, but how it could have ruined onboard audio is beyond me. | My System Specs | | OS Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 CPU AMD Phenom(tm) II X6 1045T Processor Motherboard ASRock 970 Extreme3 Memory 8.00 GB Graphics Card AMD Radeon HD 6800 Series Sound Card (1) AMD High Definition Audio Device (2) Realtek High Defi Screen Resolution 1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz Hard Drives (1) OCZ-AGILITY3 ATA Device (2) ST3160815AS ATA Device |
06 Dec 2012
|
#7 | | Windows 7 Ultimate X64 SP1 Mt. Crumpit/Whoville |
It is very odd behavior. Did you get the RealTek driver from your motherboard's page?
Since you did a fresh install I think that points to some bad hardware. I will ask some others to have a look. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home Built Desktop By DataTech OS Windows 7 Ultimate X64 SP1 CPU Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU Motherboard ASUS P8Z68-V PRO/GEN3 Memory 16GB G.Skill Sniper 2133MHz 4x4GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 GeForce GTX 460 Sound Card Onboard Realtek 5-1 Monitor(s) Displays Samsung P2570HD Screen Resolution 1920x1080 Keyboard Old, beat-up Dell USB From 10 yrs Ago Mouse Gigabyte m6900 wired PSU Corsair HX650W Case Inwin Dragon Rider Cooling Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM Hard Drives Crucial M4 128GB for OS, 750GB Seagate MomentusXT for data, 500GB Seagate Constellation for storage Internet Speed 8-19 Mbs down, 3-4 Mbs up Comcast Cable Antivirus Norton Internet Security Browser IE 9, Opera when needed Other Info 4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power generator with flux capacitor, 1.21 gigawatts. |
06 Dec 2012
|
#8 | | Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 |
It gets a bit weirder, I purchased a PCI sound card this evening and after disabling onboard audio in the BIOS and installing the new card I get absolutely no reaction from the computer when plugging in a 3.5mm audio jack. This was the same thing happening with the onboard audio.
I popped the sound card in my other desktop and it works perfectly. What could possibly cause the onboard 3.5mm jack AND a soundcard 3.5mm jack to malfunction? This is with a new Win 7 install and only the basic peripherals attached (VGA monitor, mouse and keyboard). I'm completely at a loss. | My System Specs | | OS Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 CPU AMD Phenom(tm) II X6 1045T Processor Motherboard ASRock 970 Extreme3 Memory 8.00 GB Graphics Card AMD Radeon HD 6800 Series Sound Card (1) AMD High Definition Audio Device (2) Realtek High Defi Screen Resolution 1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz Hard Drives (1) OCZ-AGILITY3 ATA Device (2) ST3160815AS ATA Device |
06 Dec 2012
|
#9 | | Windows 7 Ultimate X64 SP1 Mt. Crumpit/Whoville |
Does the USB and sound card use the same type of slot, i.e., PCIe X1, X4 or PCI? | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home Built Desktop By DataTech OS Windows 7 Ultimate X64 SP1 CPU Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU Motherboard ASUS P8Z68-V PRO/GEN3 Memory 16GB G.Skill Sniper 2133MHz 4x4GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 GeForce GTX 460 Sound Card Onboard Realtek 5-1 Monitor(s) Displays Samsung P2570HD Screen Resolution 1920x1080 Keyboard Old, beat-up Dell USB From 10 yrs Ago Mouse Gigabyte m6900 wired PSU Corsair HX650W Case Inwin Dragon Rider Cooling Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM Hard Drives Crucial M4 128GB for OS, 750GB Seagate MomentusXT for data, 500GB Seagate Constellation for storage Internet Speed 8-19 Mbs down, 3-4 Mbs up Comcast Cable Antivirus Norton Internet Security Browser IE 9, Opera when needed Other Info 4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power generator with flux capacitor, 1.21 gigawatts. |
06 Dec 2012
|
#10 | | Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 |
The USB card I installed yesterday used a PCIe x1 port but I removed that the moment I noticed the audio problems and haven't plugged it in since. The new sound card uses PCI (non-express).
I'm not sure where along the way this happened, but I can now get sound out of USB speakers (probably after fully uninstalling and disabling the onboard), still nothing out of the 3.5s though. | My System Specs | | OS Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1 CPU AMD Phenom(tm) II X6 1045T Processor Motherboard ASRock 970 Extreme3 Memory 8.00 GB Graphics Card AMD Radeon HD 6800 Series Sound Card (1) AMD High Definition Audio Device (2) Realtek High Defi Screen Resolution 1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz Hard Drives (1) OCZ-AGILITY3 ATA Device (2) ST3160815AS ATA Device Windows detects speakers that aren't plugged in? problems? All times are GMT -5. The time now is 05:11 PM. | |