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Windows 7: Improper dismount of EXT HD?

10 Dec 2012   #1

Windows 7 Professional x64
Improper dismount of EXT HD?

Hello there,

I've tried looking online for anyone sharing a similar problem, but haven't had much luck (maybe I could've looked harder).

I've occassionally had the problem where I had Windows remove a USB drive (both 2.0 and 3.0) and:

1) There wouldn't be a confirmation balloon,

2) The drive still shows in the Computer window but isn't accessible nor does it show storage information.

To my layman's brain, it looks like the drive hadn't been ejected properly and now exists as a phantom on the system. This usually proceeds with Windows being unable to do a proper restart or shut down (even after waiting for over 5 minutes) and I'd have to do a hard shut down.

I feel like this is a bug on Win 7 cause I don't recall ever seeing this happen on other platforms. Also, I've seen this problem occur in some of the computers at my college computer lab (after they switched from XP to 7). Just thought of throwing this out there and seeing if I'm missing something.

I can't speak for the computers at college, but my specs (if of any help) are as such:

Win 7 Pro x64
Asus X79 Mobo
Intel i7-3820K
Corsair 4x4GB DDR3
EVGA GeForce GT 640
Samsung SSD 830
Seagate Barracuda

Hope someone has an explanation for this! It's kinda worrisome having to perform a hard shut down every so often.


My System SpecsSystem Spec

10 Dec 2012   #2

Windows 7 Home Premium 64bit SP 1

The same thing happens to me, when I try to eject an external HDD after accessing a TrueCrypt vault I have saved on it. But I usually get a message that tells me the external drive is in use by the system and can't be ejected. A reboot of the system works for me. Never had it lock up on me like it does with you.
My System SpecsSystem Spec
10 Dec 2012   #3
Microsoft MVP

Windows 7 Ultimate SP1 X64 (Windows 10, 8.1, Linux Mint, Windows XP and others in VM)

Do you use the 'safely remove' icon?

Name:  z.JPG
Views: 27
Size:  7.8 KB

My System SpecsSystem Spec

10 Dec 2012   #4

Windows 7 Professional x64

LittleJay, I know what you're referring to--though that's a different situation. Have my fair share of that issue, and I usually just disconnect the darn thing off if I know nothing is running off the drive

Essenbe, that's precisely what I do. Then there's no balloon to confirm whether the drive was successfully removed or not and in any case, I no longer have the option to Safely Remove it anymore. But the drive's icon still shows up on the Computer window (albeit without any information available whatsoever when I highlight it or right click it). That's when the problem arises. I think it's safe to say in my case that 100% of the time after that, Windows in never able to properly restart or shut down (it usually just hangs up on the shut down splash page).

Again, this doesn't happen all the time, but occasional enough to be an annoyance and for me to want to know what's really going on.
My System SpecsSystem Spec

 Improper dismount of EXT HD?

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