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Windows 7: Random system restarts.

13 Dec 2012   #11
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
Thanks for the help, Tweety, I mean koolkat. We can always count on you.
My pleasure Steve!

@OP Upload a screenshot of your hard disk using crystal disk info:


My System SpecsSystem Spec
.
13 Dec 2012   #12
Notarize

Windows 7 Home Premium 64-Bit
 
 

Yes I previously had problems with blue screens and i got told to remove and reinstall my drivers a few months ago. would i still need to do that again?

I have also attached a print screen of the Crystal disk check in use.


Attached Thumbnails
Random system restarts.-crystaldisk.jpg  
My System SpecsSystem Spec
13 Dec 2012   #13
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

So you're not having blue screen issues now?
There were some dump files attached to this post so I checked them. Was there any purpose for attaching them?
My System SpecsSystem Spec
.

13 Dec 2012   #14
Notarize

Windows 7 Home Premium 64-Bit
 
 

Well i was asked previously by another member of the forum to provide them.
My System SpecsSystem Spec
13 Dec 2012   #15
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

A misunderstanding I guess.

For clarification once again:
  • Are you getting blue screens or other issues w/o a blue screen?
You should go through this tutorial:
My System SpecsSystem Spec
13 Dec 2012   #16
Notarize

Windows 7 Home Premium 64-Bit
 
 

Yes i have previously used event viewer and i had a lot of ntfs errors which said:
"The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2."

So that last happened on the 11th and since i followed instructions from this forum it seems to have stopped.

My initial problem was that my computer would randomly shut down without any messages and then start back up after a few seconds.

since the 11th it hasn't happened often. maybe 2 to 3 times since.
My System SpecsSystem Spec
13 Dec 2012   #17
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Did you check the system temperatures?

Quote:
For monitoring the heat/celsius of the system, use Speccy or HWinfo:
My System SpecsSystem Spec
13 Dec 2012   #18
Notarize

Windows 7 Home Premium 64-Bit
 
 

The temps seem fine, this is running a few programs in the background.


Attached Thumbnails
Random system restarts.-temp.jpg  
My System SpecsSystem Spec
13 Dec 2012   #19
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

More than normal lol
Quote:
Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.
My System SpecsSystem Spec
13 Dec 2012   #20
Notarize

Windows 7 Home Premium 64-Bit
 
 

here is the file that you wanted =]


Attached Files
File Type: zip system info.zip (80.6 KB, 1 views)
My System SpecsSystem Spec
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 Random system restarts.




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