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Windows 7: My 1Tb Seagate expansion portable cannot be detected by any computer

13 Dec 2012   #1
Ameq

window 7 home premium 32bit
 
 
My 1Tb Seagate expansion portable cannot be detected by any computer

please help me.. I bought my external hard drive for about 8 month now.. it use 2.0 usb and i'm afraid i cannot recover my files inside it.


My System SpecsSystem Spec
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13 Dec 2012   #2
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Ameq, Welcome to SevenForums. Sorry you're having issue with you external drive. When you connect the drive to your computer have you gone into Disk Management to see if the disk was showing up there? Does this drive require an external wall wart type power source or possibly need to have dual usb ports to power it?
My System SpecsSystem Spec
14 Dec 2012   #3
jumanji

Windows 7 Home Premium 32 bit
 
 

1. Check whether the power adapter is OK and is supplying power to your expansion drive. If OK,

2. Change the USB cable and check. The cable may be faulty. If both the above pass and still you are unable to access your drive then,

3. Plug it into another PC and check whether you can access your drive.

If the drive shows up in Disk Management, upload a screenshot so that we can analyse further.
My System SpecsSystem Spec
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 My 1Tb Seagate expansion portable cannot be detected by any computer




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