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Windows 7: Dell 305w Wireless printer can print but not scan wirelessly

14 Dec 2012   #1
Heathside Boy

Windows 7 Ultimate 64-bit
 
 
Dell 305w Wireless printer can print but not scan wirelessly

Apologies if I am in the wrong forum for this question and if I am, could somebody direct me to the right one.

This question is two-fold and I'm hoping that somebody has experienced this problem before and knows exactly how to rectify it. If anyone can solve this for me or tell me where I am going wrong, I will bow before them and owe a great deal of gratitude for their knowledge. I have tried everything to get this to work.

My operating system is Windows 7 Professional 64-bit.

I recently bought a new laptop (not a Dell) and so wanted to link this up and synchronize it with my Dell 305w all in one Wireless printer so it prints and scans wirelessly.


I put in the CD that came with the printer and I downloaded the most recent driver (or so I thought).

Anyway, after all that was done it prints wirelessly no problem. The trouble came when I wanted to scan a document from the Dell Imaging Toolbox.

On my old laptop (that is a Dell) and my daughter's laptop (that is a Samsung,) this works wirelessly no problem at all from the Dell Imaging Toolbox. On this new laptop, it doesn't scan wirelessly although it does print wirelessly. Every time I tried, first a message came up giving me a choice of two printers to use yet only one is showing in Devices and Printers in the control panel. So I chose one. (This message never came up before on my other laptop and I never had a choice).


After choosing one, I then chose 'scan' and then 'start' from the Dell Imaging Toolbox. This then brought up another message that was titled, 'Network Scan.' 'For best results when scanning over the network: - Save all your work. - Close Dell Imaging Toolbox. - Press the Scan button on your printer's operator panel.

I need to have it working wirelessly from a remote spot as it did with my previous laptop because I am disabled. Can anybody tell me how to rectify this scenario? What am I doing that is stopping this from scanning wirelessly?

On top of that also related to the printer, every time I boot up the laptop, a message appears saying, 'Microsoft.NET Framework Version 2.0 is required to continue. This software is available for free at - Microsoft website address.'

I've gone to the website and downloaded this twice but the error message still keeps coming up every time I boot.

It would be wonderful if anyone could solve this puzzle for me because I have been trying to solve it myself for ages now.

Firstly, how can I get this computer to scan wirelessly? Are there some settings I need to adjust?

Secondly, how do I stop that message coming up every time I boot the computer?


Thank you

HB



My System SpecsSystem Spec
.
14 Dec 2012   #2
fireberd

Windows 10 64 bit
 
 

It may be best to post on the Dell forum (printer section) as there are people there that are familiar with Dell printers and applications.

Printers Forum - Printers Forum - Peripherals - Dell Community
My System SpecsSystem Spec
15 Dec 2012   #3
Heathside Boy

Windows 7 Ultimate 64-bit
 
 

I've already done that.
My System SpecsSystem Spec
.

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 Dell 305w Wireless printer can print but not scan wirelessly




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