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Windows 7: my father bought an old Acer laptop, need help clearing the laptop

14 Dec 2012   #1
TorchManiac

I dont know what OS means, but its an old Acer laptop
 
 
my father bought an old Acer laptop, need help clearing the laptop

two week ago, my father bought this old acer laptop from someone who needed money. I just found out that the PC perfomer installed inside says it has 118 errors and its the at the ''Mauvais'' stage in french. Yes my laptop is in french.

The laptop is an Acer laptop who has these stickers on it saying "Intel Atom Inside" "Designated for Microsoft Windows XP" "energy star". On two of the corners of the laptop is imprinted Aspire one.

What Im looking for is for the laptop to be just as if I just bought it from the store, erasing most of the stuff without actually deleting some of the important stuff (like Google Chrome, Microsoft Word, Paint and similar programs).

I don't own any usb drives (except a really small one that is about two gigs) or any disc drive thing.


I dont have much experience in computers nor can have contact with a tech savvy at the moment so please explain to me deeply what to do.

Also, I did not browse the site. So I do not know if a topic like this was already made. Or if this is a the right place but yea.

help anyone?


My System SpecsSystem Spec
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14 Dec 2012   #2
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

The older Aspire Ones are unlikely to have drivers to let them run on Win 7 and XP's end of life is 04/08/2014. I had two Acer Aspire Ones and both were garbage (as were the Acer desktop, keyboard and mouse I had). Personally, I don't feel it's worth messing with. Hopefully, your father can get his money back.
My System SpecsSystem Spec
14 Dec 2012   #3
TorchManiac

I dont know what OS means, but its an old Acer laptop
 
 

it still gives us a whole year of laptop though.

And the guy that went just entered my fathers store, asked to sell the laptop for money to buy his girlfriend a wedding ring. (since my father is a jeweller)

Since my father is retarded and is sometimes the angriest in the world, sometimes the nicest person in the world. He accepted to buy it. You wouldn't believe how much XXX material was in history.

In any case that person who came is long gone. I doubt he will come back to the store.

Even if it is garbage, It's still pretty neat to get a laptop (My first one actually)

but if you mean it really sucks. I should still probably clear away all the data before handing it over to the store right?

Thanks btw
My System SpecsSystem Spec
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15 Dec 2012   #4
pscowboy

W7 Home Premium 32bit
 
 

Is there a license product key on the bottom of the laptop? (Five groups of 5 characters each.)

Does it boot to a desktop okay?

Assuming it's the XP operating system on there, what edition is it? It'll show while it's loading. Home or Professional.

Ask around among all your friends to see if someone has that XP installation disc. The XP license key on that pc is good for it's life.

Do you need it to be in French? Is English okay?

If you see a product key, we can direct you on how to wipe the hard drive and reinstall a fresh XP. You can run it past April of 2014. You just won't get security updates or patches anymore.

Answer the above questions before we can help you.
My System SpecsSystem Spec
15 Dec 2012   #5
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I agree with pscowboy. A clean install of XP will do wonders for the machine and you will get good use of it.

All the free programs like Chrome can be downloaded and installed afterward. The only program you mention that is not free is Microsoft Word. If you clean install this will be gone and you will either have to install a copy you own, or find a suitable free replacement.
My System SpecsSystem Spec
15 Dec 2012   #6
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Only problem with the clean install of XP will be the fact you can't get any updates needed to install any type of Antivirus so it's kind of a viscous circle and unless W7 can install then you're left with a XP install and a machine I wouldn't surf the web or heavy email with or if you do then always have an image of the first clean install handy so when not if the computer gets a virus or trojan you can just wipe and re-image the hard drive and start over.
My System SpecsSystem Spec
15 Dec 2012   #7
AC

Windows 7 Home Premium 64-Bit
 
 

I'd recommend locating the Product Key, wiping the hard drive, and doing a complete clean install of Windows XP. If you don't own MS Word, you can use OpenOffice or LibreOffice, both free.
My System SpecsSystem Spec
15 Dec 2012   #8
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Quote   Quote: Originally Posted by linnemeyerhere View Post
you can't get any updates needed to install any type of Antivirus
Sorry man. You can run Avast or AVG just fine without updating Windows. I've got an old machine running XP here on Avast and it'd doing just fine.
My System SpecsSystem Spec
15 Dec 2012   #9
linnemeyerhere

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

We'll you can't load Trend Micro or Norton. It appears it could be trial and error, so loading free versions and seeing what takes is the watch word of the day.
My System SpecsSystem Spec
15 Dec 2012   #10
Mark Phelps

Win7 Pro 32-bit, Win8 Pro 32-bit
 
 

Quote   Quote: Originally Posted by TorchManiac View Post
...What Im looking for is for the laptop to be just as if I just bought it from the store,
The only real way to restore it to its original state would be using Acer recovery media -- which comes only from Acer. If you want to go this route, you would need to contact Acer ... but be prepared to PAY for the recovery media is that is likely to be a set of CDs and they're probably not going to give them to you for free.
Quote:
... erasing most of the stuff without actually deleting some of the important stuff (like Google Chrome, Microsoft Word, Paint and similar programs).
Sorry, no real way to do that. The apps are tightly integrated into the filesystem with components spread all over the place. There is no way to clean out system stuff and leave apps intact, just as there is no way to back off just the apps so you can restore them.

Quote:
...so please explain to me deeply what to do.
If you really want the original state back, then see if you can get the restore media from Acer. That is likely to be a set of CDs, with printed directions, and you could then use them to restore the PC.
My System SpecsSystem Spec
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 my father bought an old Acer laptop, need help clearing the laptop




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