Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Touchpad not working after Internet Explorer 9 install Sony Vaio


17 Dec 2012   #1

Windows 7 Ultimate x32
 
 
Touchpad not working after Internet Explorer 9 install Sony Vaio

Hi all, I recently got hold of a used Sony Vaio VGN-N29VN laptop, everything was working fine until I updated IE from 8-9 and now the touchpad doesn't work!! It works briefly before Windows 7 has fully loaded up on the loading screen but as soon as the desktop appears it stops.

Please help.


My System SpecsSystem Spec
.

17 Dec 2012   #2

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Hello Teckniqs and welcome to Seven Forums.

See if you can access the Advanced Boot Options menu at startup. Does the touchpad work?

Advanced Boot Options

If yes, select Safe Mode and then access the Vaio Control Center. Make sure Pointing Device is enabled.

(Click Start > All Programs > Vaio Control Center > Keyboard and Mouse > Pointing Device > Enable > Apply > OK.)

Touchpad not working after Internet Explorer 9 install Sony Vaio-vaio-control-center.jpg

You could also try to access Device Manager through control panel > device manager. Then expand "Mice and other pointing devices" > right-click on the pointing device > select Update driver.

How Do I Open Device Manager in Windows 7?

Touchpad not working after Internet Explorer 9 install Sony Vaio-devmgr.jpg

You may need an external USB mouse if Safe Mode wont allow touchpad to work.

Of course, you could also uninstall IE9 (at least temporarily) and that should automatically reinstall IE8. You can troubleshoot issues using IE8 and then try reinstalling IE9.

Internet Explorer 9 - Uninstall


My System SpecsSystem Spec
17 Dec 2012   #3

Windows 7 Ultimate x32
 
 
I am very grateful!

Thank you very much, I followed the steps and it has worked!!

I appreciate your kind help!

Touchpad was working on Safemode so I simply uninstalled pointing driver and it asked me to restart so I did, I forgot to push F8 in time and it loaded up to normal Windows and the touchpad was working, it then automatically installed the driver without me doing anything with a speech bubble message on the taskbar to notify me, it then asked me to reboot, I did and it's working fine!

You know your stuff!!
My System SpecsSystem Spec
.


17 Dec 2012   #4

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

That's fantastic news. Glad you got things sorted out. Thanks for posting back!
My System SpecsSystem Spec
Reply

 Touchpad not working after Internet Explorer 9 install Sony Vaio




Thread Tools



Similar help and support threads for2: Touchpad not working after Internet Explorer 9 install Sony Vaio
Thread Forum
Solved Touchpad not working on Sony Vaio Hardware & Devices
Sony Vaio - SD card reader not working after Win 7 re-install Hardware & Devices
Sony Vaio Touchpad Drivers
Sony vaio PCG-7183M problem with touchpad Drivers
Webcam not working after Win7 x64 Install in Sony Vaio Drivers
Sony Vaio VGN-FZ140 Alps touchpad not working on Win 7 Drivers

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:54 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33