Hello, I'm having trouble getting my computer to recognize mp3 players. I was using a Sony, it broke, I bought an ipod and it wasn't recognized by my computer at all when I plugged it in, but because my phone and camera both work in the USB ports I thought it was the ipod and returned it. Now I've got a Creative Labs Zen and having the same problem. It's brand new, I plugged it in and it says the device driver
software failed to install. When i try plugging it again, it doesn't even attempt to install.
I've tried all of the USB ports, updating the drivers
, and clearing "Allow the computer to turn off this device to save power" from the USB root hubs but nothing seems to work
The USB ports work with other devices so I'm guessing it can't be a problem with that. Also, it makes a sounds when i disconnect/connect the player so the computer has got to be recognizing it to some degree somewhere. A week without an mp3 player is killing me! Any help would be greatly appreciated.