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Windows 7: Random Restarts - No BSOD - Overheating/PSU?

21 Dec 2012   #11
Boycie

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Pauly View Post
What about gpu and system temps ?

Let us know what event viewer is reporting as well, with some event codes they may lead somewhere
GPU Temp is around 41-43 deg
System Temp I'm not sure what this is? Mobo is 27deg. All 3 HDD's are at 29deg

Event Viewer Codes:

Criticals are all Event ID 41
Errors Codes(this doesn't make for pretty reading) with the number of instances in the last 7 days:
2 x 1
3 x 42 (this seems to relate to MSE, and a corrupted file)
34 x 2
5 x 2
18 x 1
55 x 1
1001 x 7
1060 x 1
2001 x 1
6008 x 28
7000 x 2
7001 x 38
7009 x 2
7026 x 2
7030 x 3
8193 x 1
10005 x 15
12305 x 1

Thanks very much


My System SpecsSystem Spec
.
21 Dec 2012   #12
Boycie

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I left the PC running whilst watching TV this evening and came back after about 2 hours to find that ASUS Suite was displaying a warning that my Mobo was at -60deg. That's below freezing! Presumably the sensor is playing up, but I do hope that's all this is and I'm not looking at a replacement mobo.
My System SpecsSystem Spec
22 Dec 2012   #13
Boycie

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Having looked on around, it seems negative readings from this Asus board aren't unheard of. Just a quirk I guess, still it makes it difficult to know which monitor to believe.

Any joy with those Event Viewer codes anybody?

Kind regards
My System SpecsSystem Spec
.

22 Dec 2012   #14
Pauly

Win7 Ultimate X64
 
 

Hiya mate I'm on a phone away from pc all weekend hang around and i will see if I can get you some more help
My System SpecsSystem Spec
22 Dec 2012   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Please upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
It will give us a closer look to the system.
My System SpecsSystem Spec
22 Dec 2012   #16
Boycie

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

no worries, it's been behaving itself today...so far...
I'm working through the error codes myself to see what I can find out also.
Cheers
My System SpecsSystem Spec
22 Dec 2012   #17
Boycie

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Arc View Post
Please upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
It will give us a closer look to the system.
Thanks, file attached...


Attached Files
File Type: rar MSINFO32.rar (46.5 KB, 4 views)
My System SpecsSystem Spec
22 Dec 2012   #18
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Uninstall driver scanner. If it cause any further BSODs, even with ntoskrnl.exe, let us see those crash dumps.

Begin with some virus scanning. Scan the system for possible virus infection.
Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Update your network drivers.
Download the network card driver from manufactuer's website, linked above.
Then reinstall the driver:
  1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
  2. Double click to expand "Network adaptors".
  3. Right click your network card and click Uninstall.
  4. Check "Delete driver software for this device" check box, click OK.
  5. Restart the computer
  6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually, following Driver Install - Device Manager.
Let us know the results.
My System SpecsSystem Spec
23 Dec 2012   #19
Boycie

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Arc View Post
Uninstall driver scanner. If it cause any further BSODs, even with ntoskrnl.exe, let us see those crash dumps.

Begin with some virus scanning. Scan the system for possible virus infection.
Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Update your network drivers.
Download the network card driver from manufactuer's website, linked above.
Then reinstall the driver:
  1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Menu Search box and press Enter.
  2. Double click to expand "Network adaptors".
  3. Right click your network card and click Uninstall.
  4. Check "Delete driver software for this device" check box, click OK.
  5. Restart the computer
  6. If windows does not auto configure the appropriate drivers at startup, install the downloaded one manually, following Driver Install - Device Manager.
Let us know the results.
DriverScanner uninstalled
No BSOD's for a while, although they were replaced with random restarts (of which I suffered none yesterday and none so far today)


TDSSKiller - all clean
Windows Defender Offline - found a Obfuscator.X7 which it removed

ATI/AMD driver updated

Netgear driver updated
Realtek driver updated

So far, no shutdowns/restarts. I'll leave it running all day/night and see how things go. Should anything occur I will update here.

I guess that just leaves the Error Codes in Event Viewer. I will continue to try to work through these on the chance that they are related/connected to my problems.

Kind regards
My System SpecsSystem Spec
23 Dec 2012   #20
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Apparently a good news.
Now observe it, and let us know how it is performing
My System SpecsSystem Spec
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