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Windows 7: Intellimouse Explorer 3.0 Issues


27 Dec 2012   #1

Windows 7 Ultimate 64 Bit
 
 
Intellimouse Explorer 3.0 Issues

Hey all,

Long time listener, first time caller!

I apologize if this is in the wrong subsection.

I swapped out mice from a Logitech USB optical to a MS Intellimouse Explorer 3.0 (favorite mouse of all time).

The mouse freezes after the pc has been asleep for a while. Disconnecting then reconnecting the mouse via usb resets it and it works; however its quite frustrating to have to do this every time. My suspicion is a faulty driver, but I've tried to reinstall the drivers to no avail. I've also tried disabling hybrid sleep and usb suspend without success.

The logitech worked without any issues.

Thanks in advance and happy holidays!


Additional info:

windows 7 ultimate 64 bit
i5 2500k
asrock extreme 3 gen 3
16 gigs of gskill 1600

just downloaded and installed intellipoint 8.2 to see if that helps at all

My System SpecsSystem Spec
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27 Dec 2012   #2

Windows 7 Ultimate 64 Bit
 
 

the drivers i mentioned installing did not solve the issue.

anyone?
My System SpecsSystem Spec
28 Dec 2012   #3

WIN7 Ultimate 64bit
 
 

If I remember right there is a special software tool for removing all logitech stuff (on their website?)

Then run "Auslogics" regcleaner (after rebooting from above removals)
My System SpecsSystem Spec
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28 Dec 2012   #4

Windows 7 Ultimate 64 Bit
 
 

I've found what seems to be a temporary fix.

Switching the mouse usb to a 3.0 slot has corrected the issue; however this is not a temporary solution as I obviously want to have the 3.0 slots available.

thoughts?

-I'm working on trying to remove the Logitech mouse driver as we speak
My System SpecsSystem Spec
28 Dec 2012   #5

Windows 7 Ultimate 64 Bit
 
 

i saw a suggestion while browsing the web that indicated putting the keyboard and mouse on different usb sets i.e. one top row/one bottom row worked. that appears to be working as well.


very strange bug. also, very surprised at the lack of input on this forum given the shear number of users
My System SpecsSystem Spec
28 Dec 2012   #6

Windows 7 Pro. 64/SP-1
 
 

Do you have the proper mouse and drivers for your 64 byt system.
Software Downloads: IntelliMouse Explorer 3.0
My System SpecsSystem Spec
29 Dec 2012   #7

Windows 7 Ultimate 64 Bit
 
 

So far, both of the aforementioned fixes are working. Currently have the keyboard and mouse and different usb rows.

the proper drivers are installed (so i believe anyway) as I uninstalled and reinstalled several times while trying to diagnose the problem.
My System SpecsSystem Spec
30 Dec 2012   #8

Windows 7 Ultimate 64 Bit
 
 

apparently the fixes do not work as the mouse tracker was frozen upon resuming from this sleep.

anybody have any recommendations or solutions?
My System SpecsSystem Spec
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 Intellimouse Explorer 3.0 Issues




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