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Windows 7: Ext HDD Problem. Cant Access or format. Not responding. Filesystem RAW

02 Jan 2013   #1

Windows 7 Enterprise 64bit
Ext HDD Problem. Cant Access or format. Not responding. Filesystem RAW


I bought a WD My Passport 1TB awhile back, now i got problems. It worked fine until recently and i have tried different compuiters with no luck, and that tells me something is wrong with the drive.

When i plug it in, Windows recognizes it and i hear the sound. The LED on the drive keeps blinking and nothing happens for 3-4 minutes. Then it shows up under Computer as simply "Local Disk (K:)" like this screenshot shows:

Then if i right click on it to get the drop menu or try to open it, the window stops responding. Like this:

Now, if i go in to Disk Management i dont see any HDDs and all i get is "Connecting to Virtual Disk Service..." Like this:

And again after some time the HDD shows itself, now like 20 minutes Disk Management shows as normal. Like this:

As you can see it says the file system is RAW, it has a 100% free space (thou i had files on it).

Another wired thing that happens when the drive is plugged in, is that i can't shut down the computer, it just keeps rotating on "Shutting down..." until i unplug it. I was able to update the firmwire with WD's "self updater" but nothing changed. I can't find a way to format it, since all programs that touch the drive stops responding, maybe there are programs that can force a format?

Does anyone have any thoughts on what this could be? I'm at a total standstill. Help is very much appreciated and tell me if you want any additional information as I'm sure I've forgot something.


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My System SpecsSystem Spec
02 Jan 2013   #2

Win 7 Pro 64-bit 7601

Cool. Try downloading Partition Wizard and then following the advice you find here (scroll down until you find "Recovery with Partition Wizard: SanDisk Cruzer Blade 16GB", that's the stuff you need to do)
My System SpecsSystem Spec

 Ext HDD Problem. Cant Access or format. Not responding. Filesystem RAW

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