Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Hp printer B210a unable to scan

03 Jan 2013   #1
Lesley Dick

windows 7 home primium 32bit
 
 
Hp printer B210a unable to scan

I am trying to scan using the B210a all in one and it works using the USB cable but not using the network connection. I have activated it but it keeps saying scanner component is broken and cannot copy or scan. It can definately still copy. Any suggestions would be welcome.


My System SpecsSystem Spec
.

04 Jan 2013   #2
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Sometimes a printer will have separate drivers for direct connection (USB) and network connection.

Does the B210a have a network driver on HPs website? Have you installed it?
Wired or wireless network?
My System SpecsSystem Spec
04 Jan 2013   #3
Lesley Dick

windows 7 home primium 32bit
 
 

I have installed a wireless driver which works ok when printing.
My System SpecsSystem Spec
.


04 Jan 2013   #4
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Check out this thread on HP support:
HP Photosmart Plus eAll-In-One B210a - scan issue - HP Support Forum - 449051
The solution is mentioned on page 2.

It seems to be a configuration issue (for some people) with WIA service.
My System SpecsSystem Spec
04 Jan 2013   #5
Lesley Dick

windows 7 home primium 32bit
 
 

Dear TVeblen
Thank you so much for helping me solve this problem. You're a star !!
My System SpecsSystem Spec
04 Jan 2013   #6
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Glad to hear it!
My System SpecsSystem Spec
Reply

 Hp printer B210a unable to scan




Thread Tools





Similar help and support threads
Thread Forum
using windows fax and scan via network printer
HI, I have my main home net and then my all in one HP printer (printer, scanner, fax) is on its own wireless host name. Im trying to get windows fax and scan to use that print net (or my home net) to connect but cant seem to find really good instructions of how to do so. Everything i have seen...
Network & Sharing
Brother Printer won't let me scan to my laptop.
Okay, so our house has a wireless printer - a Brother MFC-490CW Printer. It also comes with a scanner, copier, etc. I had to reconnect to the printer, so I went to "Devices and Printers", right clicked the area and selected "Add Printer", then "Add network, wireless or Bluetooth printer", and then...
Hardware & Devices
Windows Firewall Service unable to activate, SFC scan unable to work
Well I got a big problem. A couple days ago I noticed network connectivity issues. Random connection drops, overall bad connection, etc. I recently had some really bad malware and I removed it, so I suspected leftover malware from the start. I went to check Windows Update to see if I missed a...
System Security
How do you scan for HP laptop and printer?
I downloaded the "HP Scan and Capture" which can scan but it is not finding the printer. It just catches the webcam as a tool for scanning but not the scanner which I connected to the laptop. I even downloaded the drivers that encompassed a whole range of different HP printer models from the HP...
Hardware & Devices
Unable to install printer drivers, uninstall old printer, update Windo
My Mom has an HP laptop. She recently purchased a new HP printer and I have been trying for the last 4 days to get it to install/connect. I've been in touch with HP but the links they provide aren't resolving the issues. First, using the CD that came with the printer: hangs up at around 85-90%....
Hardware & Devices
Scan Through Shared Printer
Hey guys, Does anyone know if you can use the Windows 7 Windows Fax and Scan with a shared printer? I got my computer to print via the shared printer, pero when I attempt to preform a "New Scan," it says no scanner is attached to my computer. Any insight? Thanks
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:54.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App