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Windows 7: Cannot access 1TB External Hard drive (USB) Crashing windows explorer

11 Jan 2013   #21
Pimmalage

Windows 7 Ultimate 32-bit SP1 (Build 7601)
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Marking another partition on the same HD Active will mark the other Inactive automatically since only one can be Active per HD.

See if you can see data via Disk Mgmt Explore on the partition. If not running Disk Check may scramble some of the data even if it can repair the HD. If this can't be risked try data recovery first using a program like Recuva - Features
I appreciate the help from everyone, but i can't do anything with the drive until this scan is done, And for some reason it has been stuck on 132776 Files processed all day (Now 4PM, it was on that amount around 7am)

Not sure if i should be patient and see if it gets past this point.
Here


My System SpecsSystem Spec
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07 Feb 2013   #22
Pimmalage

Windows 7 Ultimate 32-bit SP1 (Build 7601)
 
 

Sorry for bumping such an old thread, but i'm still having the issue, i have recovered some data i need off the drive using Recuva as suggested, And have since formatted the entire drive.
I've placed a few files on the drive and tried to record a few things to it (Namely some footage from Project64 Using fraps for anyone who knows that) and the recording was fine, but when playing back the footage off the drive VLC Media player crashed when trying to skip through it.
Ontop of the above problem the drive has also been crashing explorer.exe a few times, and returning the error "Cyclic Redundancy Check" upon online search, basically just being told to "chkdsk" in cmd, which is the same as error checking through right-click>properties if i'm not mistaken, so i didn't bother trying that.
The other problem being a lack of power, which i wouldn't understand it being a dual power-source and everything connected properly.

So i'm wondering if there's anything else i can try, considering i'm strapped for cash to replace this, and i'm pretty sure it's out of warranty/guarantee.
Thanks for all the previous help.
My System SpecsSystem Spec
07 Feb 2013   #23
gregrocker

 

Test the HD with the maker's HD Diagnostic extended CD scan, followed by a full Disk Check. This will tell you its condition for sure.

If there are no diagnostics for your brand use Partition Wizard CD Partition surface test
followed by Partition Wizard Check File System
My System SpecsSystem Spec
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07 Feb 2013   #24
Pimmalage

Windows 7 Ultimate 32-bit SP1 (Build 7601)
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Test the HD with the maker's HD Diagnostic extended CD scan, followed by a full Disk Check. This will tell you its condition for sure.

If there are no diagnostics for your brand use Partition Wizard CD Partition surface test
followed by Partition Wizard Check File System
I'm going to be honest, i have no idea what to do on the HD diagnostic test, is it completely necessary?
Also i don't have any blank CD's lying around.

As for the others disc check won't work, it always pauses half-way through the process. (Not exactly half but never finishes, even after a 20-30 hr period) and still continues to do so after the format.
My System SpecsSystem Spec
07 Feb 2013   #25
gregrocker

 

You can install the Home version of Partition Wizard to run the tests.

I provided you with video tutorials so how could you reply that you have no idea what to do? You were shown a movie of exactly what to do.
My System SpecsSystem Spec
07 Feb 2013   #26
Pimmalage

Windows 7 Ultimate 32-bit SP1 (Build 7601)
 
 

I ran the test and it returned this result: HD Diagnostic test
And i tried the disc scan once again it returned the same problem, getting stuck and the harddrive itself stopping making any kind of noise, Usually meaning it's idle, normally makes a loud drive noise like any other HD.

Edit: An apologies on the previous reply, wasn't all that difficult to understand, the step-by-step.
My System SpecsSystem Spec
07 Feb 2013   #27
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

The previous test is indicating that your hard drive is failing.
First thing to do is backup any data that you don't want to loose.
Since you have already ran DiskCheck and re-formatted the drive and it's still giving errors, chances of salvaging the drive are slim.

Which HD test did you run?
Some HDD testing programs won't try to 'fix' problems, you should run the manufacturers program as it will try to fix the errors if it can.

HGST (formerly Hitachi Global Storage Technologies) joined the Western Digital Corporation family of companies in March 2012

HGST Drive Fitness Test
D/L and run the HGST Drive Fitness Test
My System SpecsSystem Spec
08 Feb 2013   #28
carwiz

Windows 7 Pro-x64
 
 

Have you tried using another USB cable and power supply? If so, take the drive out of the case and have someone test the drive by itself. There are USB to SATA/IDE test cables but they sometimes cost more than a new case. Cases, power supplies and cables go bad too and a case is cheaper than a drive. I bought a USB3 case for around $25.

If you have a friend close by that can open his PC and has a SATA cable (or whatever the drive may be), you could test the drive by itself. At least you'd know if it was tanked or not.
My System SpecsSystem Spec
08 Feb 2013   #29
Pimmalage

Windows 7 Ultimate 32-bit SP1 (Build 7601)
 
 

Quote   Quote: Originally Posted by Dave76 View Post
HGST Drive Fitness Test
D/L and run the HGST Drive Fitness Test
This says that it's a bootable program?
I don't have anything to write it to other than a 16GB USB i have spare.
Unless i'm just being a dim-witt and not looking properly.

Also to note, it's an external drive connected via USB, doesn't have my OS on it or anything, just storage.
Quote   Quote: Originally Posted by carwiz View Post
If so, take the drive out of the case and have someone test the drive by itself. There are USB to SATA/IDE test cables but they sometimes cost more than a new case.
I can't see anyway i would open the case without damaging it, besides i'd rather not do so, I think the drive inside it is a "Hitachi HDS721010CLA332" (According to the Properties>Hardware).
My System SpecsSystem Spec
08 Feb 2013   #30
jumanji

Windows 7 Home Premium 32 bit
 
 

Hi Pimmalage,

I went through this thread completely and have to say this though it is unpleasant.

A cyclic redundancy check error is a serious error indicating that the HDD is failing.

While check disk, can correct filesystem errors, it will only stall and stutter on a failing disk creating physical disk errors. It cannot deal with such errors. That you have repeatedly tried check disk with no avail further confirms that your disk has failed.

You had already formatted the disk and even then it failed.

A diagnostic test will only confirm that your disk has failed. It cannot repair this disk.

IMO, all available evidence suggests you are only wasting your time trying to resurrect the drive, an impossible task.

Give up and get a new drive. No other solution.
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