Solved Odd laptop charger behavior, culminating in sparking last night

450125

New member
This pertains to my daughter's ASUS laptop, so I'm a bit more sketchy on details than I usually am, but here goes.

About three months ago, the laptop was refusing to take a charge. So we bought a universal charger for it and that fixed the problem. We thought.

Then a week ago, whenever she'd disconnect the charger from the laptop, boom, it would shut down immediately. The battery monitor showed a full battery but "not charging" so it was getting electricity from the charger, but clearly the battery somehow wasn't powering the laptop.

Brought it into the shop, and for whatever reason they updated the BIOS and several of the drivers, and the computer returned to normal behavior and all was right. For two days.

When the computer reverted to "disconnect the charger and it stops immediately," she brought it back to the shop, and they spent about 45 minutes with her (usually they insist, understandably, on having it to look at in private). They removed the battery, cleaned the contacts, and gave her a different charger, and again, all well and good.

But again, only for two days. Last night, while she was using it, there was sparking at the point the charger plugged into the computer. She didn't see the spark, but she heard it and even upstairs from where she was using it, you could smell the "electrical fire" smell.

Obviously she disconnected the charger immediately. The computer kept running satisfactorily, but I told her to power down to save the battery in case she had something she needed to tackle today. Although she'll be bringing it to the shop after school.

So we have charging irregularities going back three months, and now three different chargers have caused problems, and the most recent was a spark at the point of it being plugged in.

It's all in the hands of the shop fixing it, but any speculation or suggestions on what the problem might be?
 

My Computer

Computer Manufacturer/Model Number
custom-built
OS
Win7 Professional 64
CPU
Intel I3 550 (3.2 GHz)
Motherboard
GIGABYTE|GA-H55M-S2V H55 1156 R
Memory
8 gig (2x4gig Kingston DDR 3)
Graphics Card(s)
Intel HD graphics (from CPU)
Sound Card
Realtek ALC888B
Monitor(s) Displays
ViewSonic
Screen Resolution
1280x1024
Hard Drives
Seagate ST3250310CS (250 gig C drive for OS and programs)
WDC WD5000AAKS-00V1A0 (2x500 gig drives, software mirrored in a RAID 1 configuration, as a D drive, for documents and data)
Internet Speed
download > 15 mbps; upload approx 1 mbps
Well 450 mate you have a serious problem on your hands either the adaptor and / or the battery are very faulty as that sparking suggests to me that the volts are not right in either or both.

I would for your daughters safety check out the battery label and / or get a genuine replacement and the adaptor sounds very suspect to me, and the same remedy goes for it. Gonna cost but how much do you value her safety??

Having said that it cold also be due to some internal damage with the machine - has it been dropped recently or had liquids spilt on it if so then it needs athorough checking out by someone who knows what they are doing as a lot of the so called tech shops employ some folks who should not be left alone with a flash light let alone a computer.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
As well as what ICit2lol said, it should be noted that most laptops, where the cord plugs into the laptop is actually part of the laptop motherboard. If that is damaged it will require another motherboard. A new laptop would probably be cheaper.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
As well as what ICit2lol said, it should be noted that most laptops, where the cord plugs into the laptop is actually part of the laptop motherboard. If that is damaged it will require another motherboard. A new laptop would probably be cheaper.
Not surprisingly, it's the MB. $160 to repair, which I'm comfortable with, especially since the shop stands behind its work.

But I am wondering if the motherboard, who knows how long it was on its way out, could have been responsible for http://www.sevenforums.com/network-...rinter-its-network-error-code-0x80070035.html from about a year ago.

I have never figured out why one day that laptop could print to a printer connected to my desktop computer, and the next day the laptop couldn't even "find" my computer on the network, and I wonder if the MB might have been the reason.

Asking here, but I'll find out in a day or two when the laptop is back from the shop!
 

My Computer

Computer Manufacturer/Model Number
custom-built
OS
Win7 Professional 64
CPU
Intel I3 550 (3.2 GHz)
Motherboard
GIGABYTE|GA-H55M-S2V H55 1156 R
Memory
8 gig (2x4gig Kingston DDR 3)
Graphics Card(s)
Intel HD graphics (from CPU)
Sound Card
Realtek ALC888B
Monitor(s) Displays
ViewSonic
Screen Resolution
1280x1024
Hard Drives
Seagate ST3250310CS (250 gig C drive for OS and programs)
WDC WD5000AAKS-00V1A0 (2x500 gig drives, software mirrored in a RAID 1 configuration, as a D drive, for documents and data)
Internet Speed
download > 15 mbps; upload approx 1 mbps
As well as what ICit2lol said, it should be noted that most laptops, where the cord plugs into the laptop is actually part of the laptop motherboard. If that is damaged it will require another motherboard. A new laptop would probably be cheaper.
Yes mate I had one recently and when I took the thing apart it was obvious that whole machine (Toshiba) was ready to drop it's bundle;)

So rather than spending that money on the mobo as essenbe says probably as cheap in he long run to replace the machine altogether - you can always copy across the data you need. Look out for some of the Intel gen 3 machines they are just something else _ I like the HP Pavilion G6-2113TU Notebook personally and the RAM can be upped to 8GB I think it is. Again personally I would steer clear of Toshiba after having three and no end of problems (used to be top quality) never again some Asus machines are good but the HP is the pick after seeing one run.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Just wrapping this one up, I hope.

The "root cause culprit" here turned out to be the connector that the charger plugs into, but of course it took the MB with it.

The shop got a new MB, put it in, and when they connected it to the charger, the same resistor on the board blew, as had blown on the first board.

The repair place I use is great. They charged me $160 for the board, comped the labor, comped the power connector, and we've had the laptop all week, running without incident. It's been 5-6 weeks since we had a similarly lengthy error-free run with it.
 

My Computer

Computer Manufacturer/Model Number
custom-built
OS
Win7 Professional 64
CPU
Intel I3 550 (3.2 GHz)
Motherboard
GIGABYTE|GA-H55M-S2V H55 1156 R
Memory
8 gig (2x4gig Kingston DDR 3)
Graphics Card(s)
Intel HD graphics (from CPU)
Sound Card
Realtek ALC888B
Monitor(s) Displays
ViewSonic
Screen Resolution
1280x1024
Hard Drives
Seagate ST3250310CS (250 gig C drive for OS and programs)
WDC WD5000AAKS-00V1A0 (2x500 gig drives, software mirrored in a RAID 1 configuration, as a D drive, for documents and data)
Internet Speed
download > 15 mbps; upload approx 1 mbps
Just wrapping this one up, I hope.

The "root cause culprit" here turned out to be the connector that the charger plugs into, but of course it took the MB with it.

The shop got a new MB, put it in, and when they connected it to the charger, the same resistor on the board blew, as had blown on the first board.

The repair place I use is great. They charged me $160 for the board, comped the labor, comped the power connector, and we've had the laptop all week, running without incident. It's been 5-6 weeks since we had a similarly lengthy error-free run with it.
Good news 450125 must have been something pretty wicked to blow a resistor though depending on size of course they can take some punishment but for it to blow humm

As essenbe says though I would be looking at getting the funds together for a new machine mate as they are a bit like cars in a way first the transmission goes then the suspension , tyres etc etc because you could probably put money on the thermal compound being a tad dry now etc etc
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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