This pertains to my daughter's ASUS laptop, so I'm a bit more sketchy on details than I usually am, but here goes.
About three months ago, the laptop was refusing to take a charge. So we bought a universal charger for it and that fixed the problem. We thought.
Then a week ago, whenever she'd disconnect the charger from the laptop, boom, it would shut down immediately. The battery monitor showed a full battery but "not charging" so it was getting electricity from the charger, but clearly the battery somehow wasn't powering the laptop.
Brought it into the shop, and for whatever reason they updated the BIOS and several of the drivers, and the computer returned to normal behavior and all was right. For two days.
When the computer reverted to "disconnect the charger and it stops immediately," she brought it back to the shop, and they spent about 45 minutes with her (usually they insist, understandably, on having it to look at in private). They removed the battery, cleaned the contacts, and gave her a different charger, and again, all well and good.
But again, only for two days. Last night, while she was using it, there was sparking at the point the charger plugged into the computer. She didn't see the spark, but she heard it and even upstairs from where she was using it, you could smell the "electrical fire" smell.
Obviously she disconnected the charger immediately. The computer kept running satisfactorily, but I told her to power down to save the battery in case she had something she needed to tackle today. Although she'll be bringing it to the shop after school.
So we have charging irregularities going back three months, and now three different chargers have caused problems, and the most recent was a spark at the point of it being plugged in.
It's all in the hands of the shop fixing it, but any speculation or suggestions on what the problem might be?
About three months ago, the laptop was refusing to take a charge. So we bought a universal charger for it and that fixed the problem. We thought.
Then a week ago, whenever she'd disconnect the charger from the laptop, boom, it would shut down immediately. The battery monitor showed a full battery but "not charging" so it was getting electricity from the charger, but clearly the battery somehow wasn't powering the laptop.
Brought it into the shop, and for whatever reason they updated the BIOS and several of the drivers, and the computer returned to normal behavior and all was right. For two days.
When the computer reverted to "disconnect the charger and it stops immediately," she brought it back to the shop, and they spent about 45 minutes with her (usually they insist, understandably, on having it to look at in private). They removed the battery, cleaned the contacts, and gave her a different charger, and again, all well and good.
But again, only for two days. Last night, while she was using it, there was sparking at the point the charger plugged into the computer. She didn't see the spark, but she heard it and even upstairs from where she was using it, you could smell the "electrical fire" smell.
Obviously she disconnected the charger immediately. The computer kept running satisfactorily, but I told her to power down to save the battery in case she had something she needed to tackle today. Although she'll be bringing it to the shop after school.
So we have charging irregularities going back three months, and now three different chargers have caused problems, and the most recent was a spark at the point of it being plugged in.
It's all in the hands of the shop fixing it, but any speculation or suggestions on what the problem might be?
My Computer
- Computer Manufacturer/Model Number
- custom-built
- OS
- Win7 Professional 64
- CPU
- Intel I3 550 (3.2 GHz)
- Motherboard
- GIGABYTE|GA-H55M-S2V H55 1156 R
- Memory
- 8 gig (2x4gig Kingston DDR 3)
- Graphics Card(s)
- Intel HD graphics (from CPU)
- Sound Card
- Realtek ALC888B
- Monitor(s) Displays
- ViewSonic
- Screen Resolution
- 1280x1024
- Hard Drives
- Seagate ST3250310CS (250 gig C drive for OS and programs)
WDC WD5000AAKS-00V1A0 (2x500 gig drives, software mirrored in a RAID 1 configuration, as a D drive, for documents and data)
- Internet Speed
- download > 15 mbps; upload approx 1 mbps
