Windows 7 Forums


Windows 7: Is my WD Passport dying..?

15 Jan 2013   #1

Ultimate x86 & x64
 
 
Is my WD Passport dying..?

Hello,

My drive fell or anything so i'm surprised this happens now. It's only one year old. I noticed the speed (USB 3.0) is only about ~40MB/s while normally it's double at least AND MOSTLY the drive literrally stops during copies (or else) dropping from ~40MB/s to some KB/s... I tried different USB ports but seems same... SMART status is fine, no strange values apparently... What do you think?



Thanks!
My System SpecsSystem Spec

15 Jan 2013   #2

Win 7 Pro 64-bit
South Central Texas
 
 

It's possible for a brand new drive right out of the box to have problems. Likewise, it's possible for a reliable drive that has worked flawlessly for a year or two to suddenly fail. First thing I'd do is backup the data on the Passport and then run Check Disk to see if there are any errors.

Check a drive for errors

You could also visit the Western Digital support site and look for their hard drive diagnostic tool. I believe it's still Western Digital Data Lifeguard Diagnostic for Windows.

WD Support / Downloads / SATA & SAS / WD VelociRaptor (scroll down about 1/3 - on left)

http://www.wdc.com/wdproducts/librar...779-701022.pdf
My System SpecsSystem Spec
15 Jan 2013   #3

Ultimate x86 & x64
 
 

Yes i started copying the file yesterday and will try finishing soon. The HD diagnostic tool? Already have that, what it does? SMART scan (already checked & ok as said) and short/long sector scan :

Can do that but originally takes ~4hours or more and since disk is stopping often it could be day or more... With the risk of it ending dying... There's nothing else i can do to identify the breakdown & try fixing it? Could it be the cable..?
My System SpecsSystem Spec
.


15 Jan 2013   #4

Win 7 Pro 64-bit
South Central Texas
 
 

It wouldn't hurt to try a different cable if you have one.
My System SpecsSystem Spec
16 Jan 2013   #5

Ultimate x86 & x64
 
 

Inverted cable with my new Passport, didn't change. However i then started deleting folder, thinking i needed RMA, had to unplug/replug for some reason and now it's fine..?! There was about 40mb left before i erase things. I know low space CAN make disk slower BUT IN NO CASE cause the drive stop/restart or act so weirdly..!
My System SpecsSystem Spec
16 Jan 2013   #6

Win 7 Pro 64-bit
South Central Texas
 
 

So once you started deleting data the drive started working properly? Maybe the read/write heads were stuck and then broke free. Or the spindle that rotates was stuck and broke free. Whatever happened, I wouldn't trust the drive for important data storage. It might work fine for several more years. Or it could go belly up tomorrow.
My System SpecsSystem Spec
17 Jan 2013   #7

Ultimate x86 & x64
 
 

Was wrong, next times in plugged it, it was same shit just like before. Going to RMA.
My System SpecsSystem Spec
Reply

 Is my WD Passport dying..? problems?



Thread Tools



Similar help and support threads for: Is my WD Passport dying..?
Thread Forum
Installing Winodws on my WD Passport? General Discussion
Solved which is best hard drive . My passport or my passport essential se ? Hardware & Devices
Solved WD My passport essential Not initialized Hardware & Devices
Does anybody have the WD Passport Essential ? Hardware & Devices


All times are GMT -5. The time now is 09:42 PM.


Seven Forums Android App Seven Forums IOS App Follow us on Facebook

Windows 7 Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32